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Total Quality Management

Most popular at the top

  • The Power of Business Process Improvementby Susan PAGE

    AMACOM 2010; US$ 32.95

    ?A good process eliminates wasted time.? ? Bill Gates more...

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; US$ 37.50

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • ISO 9001:2008 for Small Businessesby Ray Tricker

    Taylor and Francis 2010; US$ 63.95

    According to the 2008 Small Business Economy report, there are 27 million small businesses in the US, providing half of the nation?s non-farm, private real gross domestic product (GDP). These small and medium-sized enterprises (SMEs) face tough operating challenges, particularly in difficult economic times, and quality management is essential to increase... more...

  • Fundamentals of Occupational Safety and Healthby Mark A. Friend; James P. Kohn

    Government Institutes 2010; US$ 74.99

    The fifth edition of this popular handbook provides a thorough and up-to-date overview of the occupational safety and health field and the issues safety professionals face today, and does so in an accessible and engaging manner. more...

  • Lean Six Sigma For Dummiesby John Morgan; Martin Brenig-Jones

    Wiley 2010; US$ 23.99

    With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six... more...

  • Leading the Lean Healthcare Journeyby Joan Wellman; Howard Jeffries; Pat Hagan

    Taylor and Francis 2010; US$ 68.95

    Every healthcare organization can learn from Seattle Children?s continuous improvement process, but this book is not an operator?s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mutually... more...

  • Environmental Health and Safety Auditsby Lawrence B. Cahill; Raymond W. Kane

    Government Institutes 2010; US$ 109.99

    This new edition of Environmental Health and Safety Audits not only will help you put your company on course toward effective environmental compliance, but also now brings you up to date on changes in EPA and OSHA auditing policies, issues currently confronting auditing programs, and state-of-the-art strategies for managing and conducting audits. more...

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; Not Available

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • Quality Warsby Jeremy Main

    Free Press 2010; Not Available

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • World Class Manufacturingby Richard J. Schonberger

    Free Press 2008; Not Available

    In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's... more...