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Total Quality Management

Most popular at the top

  • Leading the Lean Healthcare Journeyby Joan Wellman; Howard Jeffries; Pat Hagan

    Taylor and Francis 2010; US$ 68.95

    Every healthcare organization can learn from Seattle Children?s continuous improvement process, but this book is not an operator?s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mutually... more...

  • Toyota Under Fire: Lessons for Turning Crisis into Opportunityby Jeffrey Liker; Timothy N. Ogden

    McGraw-Hill Education 2011; US$ 20.00

    The definitive inside account of Toyota's greatest crisis?and lessons you can apply to your own company "Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves... more...

  • Environmental Health and Safety Auditsby Lawrence B. Cahill; Raymond W. Kane

    Government Institutes 2010; US$ 109.99

    This new edition of Environmental Health and Safety Audits not only will help you put your company on course toward effective environmental compliance, but also now brings you up to date on changes in EPA and OSHA auditing policies, issues currently confronting auditing programs, and state-of-the-art strategies for managing and conducting audits. more...

  • Building Lean Supply Chains with the Theory of Constraintsby Mandyam Srinivasan

    McGraw-Hill Education 2011; US$ 63.00

    Innovative strategies for building and managing the supply chain using Lean and the Theory of Constraints (TOC) With an emphasis on systems thinking, Building Lean Supply Chains with the Theory of Constraints uniquely integrates TOC with Lean, illustrating how these two philosophies complement and reinforce each other to create the smooth flow... more...

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; Not Available

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • Quality Warsby Jeremy Main

    Free Press 2010; Not Available

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • World Class Manufacturingby Richard J. Schonberger

    Free Press 2008; Not Available

    In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's... more...

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; Not Available

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • ISO 9001: 2000 Audit Proceduresby Ray Tricker

    Taylor and Francis 2012; US$ 46.95

    The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from companies already certified to ISO 9001, ISO 9002 and ISO 9004, needing to update their existing systems to ISO 9001:2000. ISO 9001:2000 Audit Procedures fills a need for a guide which will... more...

  • Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programsby Jack Phillips; Victor Buzachero; Patti Phillips; Zack Phillips

    McGraw-Hill Education 2013; US$ 35.00

    A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI... more...