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Total Quality Management

Most popular at the top

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; Not Available

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • Quality Warsby Jeremy Main

    Free Press 2010; Not Available

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • World Class Manufacturingby Richard J. Schonberger

    Free Press 2008; Not Available

    In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's... more...

  • Continuous Process Improvementby George D. Robson

    Free Press 2010; Not Available

    During the past decade Japanese companies have derived many of their competitive advantages from streamlined work-flow processes. Desperate to replicate the Japanese systems, American managers have bought into countless theories advanced by management consultants which, lacking a methodology, have proved fruitless and frustrating. Now, from inside... more...

  • ISO 9001: 2000 Audit Proceduresby Ray Tricker

    Taylor and Francis 2012; US$ 46.95

    The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from companies already certified to ISO 9001, ISO 9002 and ISO 9004, needing to update their existing systems to ISO 9001:2000. ISO 9001:2000 Audit Procedures fills a need for a guide which will... more...

  • Effecting a Quality Changeby S W Field; K G Swift

    Taylor and Francis 2012; US$ 49.95

    Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Concise and easy to read, the theory is backed up by numerous industrial experiences, illustrating... more...

  • Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and Programsby Jack Phillips; Victor Buzachero; Patti Phillips; Zack Phillips

    McGraw-Hill Education 2013; US$ 35.00

    A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring... more...

  • Maintenance Organization and Systemsby Anthony Kelly

    Elsevier Science 1997; US$ 147.00

    The profitability of any industry, in any technological sector - power, process, manufacturing, mineral extraction, transport, communication, etc - will be profoundly influenced by the reliability and performance of the plant which it uses. It is therefore vital that all possible measures are taken to maximise the productivity in use, and to minimise... more...

  • ISO 9001:2000 Quality Registration Step-by-Stepby Fred Dobb

    Taylor and Francis 2013; US$ 83.95

    Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY WORLD This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The accompanying companion... more...

  • Pocket Guide to TQMby John S Oakland; Peter Morris

    Taylor and Francis 2013; US$ 38.95

    Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the... more...