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- Taylor and Francis 2012; US$ 72.95
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality... more...
- Taylor and Francis 2012; US$ 67.95
Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but... more...
- Taylor and Francis 2012; US$ 83.95
Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing number of firms registered for ISO 9000. Dr. G.M.S. de Silva who has a lifetime of experience in metrology and quality management fields condenses... more...
- Taylor and Francis 2010; US$ 63.95
According to the 2008 Small Business Economy report, there are 27 million small businesses in the US, providing half of the nation?s non-farm, private real gross domestic product (GDP). These small and medium-sized enterprises (SMEs) face tough operating challenges, particularly in difficult economic times, and quality management is essential to increase... more...
- Taylor and Francis 2003; US$ 220.00
Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and... more...
- Wiley 2010; US$ 23.99
With the growing business industry there is a large demand for greater speed and quality, for projects of all natures in both small and large businesses. Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six... more...
- McGraw-Hill Education 2003; US$ 16.00
A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you?ll discover how... more...
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and ProgramsMcGraw-Hill Education 2013; US$ 35.00
A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI... more...
- McGraw-Hill Education 2013; US$ 40.00
The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare,... more...
- McGraw-Hill Education 2003; US$ 39.95
Ensuring growth and profitability through performance PLAN * IMPLEMENT * MEASURE * ADJUST * PROFIT "Great book! The readers should keep their highlighters handy for they will find many points that they will want to remember." -- H. James Harrington, Ph.D., Author of Business Process Improvement "Praveen Gupta provides a new framework... more...