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- McGraw-Hill Education 2003; US$ 16.00
A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers. Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you?ll discover how... more...
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and ProgramsMcGraw-Hill Education 2013; US$ 35.00
A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI... more...
- McGraw-Hill Education 2013; US$ 40.00
The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare,... more...
- McGraw-Hill Education 2011; US$ 20.00
The definitive inside account of Toyota's greatest crisis?and lessons you can apply to your own company "Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves... more...
- McGraw-Hill Education 2011; US$ 63.00
Innovative strategies for building and managing the supply chain using Lean and the Theory of Constraints (TOC) With an emphasis on systems thinking, Building Lean Supply Chains with the Theory of Constraints uniquely integrates TOC with Lean, illustrating how these two philosophies complement and reinforce each other to create the smooth flow... more...
- AMACOM 2009; US$ 17.95
The mortgage market is in a state of crisis, and the recent takeovers of Freddie Mac and Fannie Mae have made it even more daunting. Now, more than ever, borrowers need to take responsibility for their financing choices. As an expert in the mortgage industry, Richard Giannamore has helped thousands of people avoid the traps that can cost them a fortune.... more...
- AMACOM 2014; US$ 29.95
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement,... more...
- Taylor and Francis 2009; US$ 78.95
The 3 rd edition of this top-selling text continues to provide a complete knowledge platform for all those wishing to study the development of the theory and practice of quality management. Building upon previous editions? unique critical perspective on quality, this edition is enhanced by the inclusion of the latest contemporary developments in... more...
- McGraw-Hill Education 2003; US$ 39.95
Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements. Without a strong grasp of performance metrics, a company can have no clear, quantitative indication... more...