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Total Quality Management

  • The Power of Business Process Improvementby Susan Page

    AMACOM 2015; US$ 37.95

    Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don?t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. more...

  • Leading and Managing Leanby Gene Fliedner

    Business Expert Press 2015; US$ 29.95

    Lean is a comprehensive, integral system consisting of four interdependent elements: leadership, culture, team, and practices and tools. This book examines these elements following a systematic, hierarchical orientation and explains their relevance for guiding lean initiatives. It begins with the identification and establishment of strategic goals,... more...

  • Environmental Health and Safety Auditsby Lawrence B. Cahill

    Bernan Press 2015; US$ 39.99

    In a companion title to the 9th edition of Environmental Health and Safety Audits, Lawrence Cahill draws from his 35 years' of experience in over 25 countries to address many issues related to environmental health and safety audits. This book provides updated text and puts forward thoughts and trends that were not or were only briefly addressed previously.... more...

  • Benchmarkingby 50MINUTES.COM

    Primento Digital 2015; US$ 4.99

    Analyze performance and adapt your procedures This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time.  In 50 minutes you will be able to:      ? Understand the different types of benchmarking and choose the best one for your company     ? Catch... more...

  • The Ishikawa Diagramby 50MINUTES.COM

    Primento Digital 2015; US$ 9.99

    Identify problems and take action This book is a practical and accessible guide to understanding and implementing the Ishikawa diagram, providing you with the essential information and saving time.   In 50 minutes you will be able to:     ?  Recognize the benefits of using the Ishikawa diagram for problem-solving and project management    ? Clearly... more...

  • Kaizenby 50MINUTES.COM

    Primento Digital 2015; US$ 9.99

    Strive for perfection This book is a practical and accessible guide to understanding and implementing Kaizen, providing you with the essential information and saving time. In 50 minutes you will be able to:    ? Understand the uses of Kaizen in the search for improvement through small, continuous changes    ? Identify the management methods... more...

  • Managing Qualityby Barrie G. Dale

    Wiley 2015; US$ 65.00

    "Managing Quality" reflects contemporary developments and includes information on the latest international standards and the excellence model. It should provide readers with an understanding of the principles of TQM whilst explaining the links between TQM theories and other business models. more...

  • La philosophie du Kaizen ou l'amélioration continueby Antoine Delers; Brigitte Feys; 50 minutes

    Primento Digital 2015; US$ 2.99

    Un guide pratique et accessible pour comprendre la philosophie du Kaizen   Bien que nécessaires, voire vitaux dans certains cas, les changements font partie intégrante des réalités auxquelles doivent faire face les entreprises. Les mesures qui en découlent provoquant parfois quelques désagréments ? si le temps d'adaptation n'est pas suffisant ou... more...

  • Quality Management in a Lean Health Care Environmentby Melissa Mannon; Daniel Collins

    Business Expert Press 2015; US$ 29.95

    Quality in a lean health care setting has one ultimate goal-to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within their organization. Examples from health care an... more...

  • Papers from the 7th IWC TQM Conference 2013, Belgradeby Vidosav Majstorovic; Albert Weckenmann; Alexander Douglas; Mohamed Zairi; L. Koo

    Emerald Group Publishing Limited 2015; US$ 199.00

    We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on ‘Total Quality Management - Advanced and Intelligent Approaches’, which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported by the world's most important scientific... more...