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- Taylor and Francis 2012; US$ 72.95
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality... more...
- Elsevier Science 2000; US$ 63.95
The Automotive Quality Systems Handbook is a step-by-step guide to interpreting and implementing the ISO/TS 16949. Accepted by major vehicle manufacturers as an alternative to the existing US, German, French and Italian automotive quality system requirements, this Technical Specification defines specific requirements for the application of ISO 9001:... more...
- Wiley 2003; US$ 55.00
The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. Guides government and nonprofit organizations through... more...
- Wiley 2011; US$ 21.99
A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals.... more...
- Taylor and Francis 2012; US$ 83.95
Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing number of firms registered for ISO 9000. Dr. G.M.S. de Silva who has a lifetime of experience in metrology and quality management fields condenses... more...
- Taylor and Francis 2011; US$ 18.95
Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns, Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing, FMEA can identify improvements early when product and process changes... more...
- Taylor and Francis 2009; US$ 67.95
With growing demands for increased operational efficiency and process improvement in organizations of all sizes, more and more companies are turning to benchmarking as a means of setting goals and measuring performance against the products, services and practices of other organizations that are recognized as leaders. The Benchmarking Book is an... more...
- Taylor and Francis 2010; US$ 67.95
Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner wanting to establish best practice in a wide variety of business areas, this book makes essential reading. It is also an ideal textbook on the applications... more...
- PublicAffairs 2008; US$ 15.95
In the late 1990s, treatment-related deaths or “complications? were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement? used at Toyota and NASA, and to apply them to the practice of medicine. This... more...
- Taylor and Francis 2012; US$ 50.95
Wherever we are in the quality movement, there is more to discover--to explore. Today, quality serves business as a way of increasing profits. That is one end of a spectrum. Tomorrow, quality takes business into the rest of the spectrum. In this new dimension, business learns to serve, and be served, from a foundation of unconditional love. At the... more...