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Training

Most popular at the top

  • 2600 Phrases for Effective Performance Reviewsby Paul FALCONE

    AMACOM 2005; US$ 10.95

    For managers and professionals who know what they mean-- here's what to say. more...

  • Customer Service For Dummiesby Karen Leland; Keith Bailey

    Wiley 2011; US$ 17.59

    Customer Service For Dummies , Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and presents up-to-date advice on such fundamentals as... more...

  • Recruiting, Interviewing, Selecting & Orienting Newf Employeesby Diane Arthur

    AMACOM 2005; US$ 49.95

    Nothing is more important to the productivity of an organization than its hiring program. For almost 20 years, this book has been the go-to reference on every aspect of the employment process. Known for its practical and down-to-earth approach and jargon-free tone, Recruiting, Interviewing, Selecting & Orienting New Employees is now in its Fourth... more...

  • Learning In The Workplaceby Stephen Billett

    Allen & Unwin 2001; US$ 31.81

    A guide to getting the most out of 'on-the-job' learning for human resource practitioners and managers in organisations of all sizes. more...

  • Tribal Leadershipby Dave Logan; John King; Halee Fischer-Wright

    HarperCollins 2009; US$ 13.99

    ? Tribal Leadership gives amazingly insightful perspective on how people interact and succeed. I learned about myself and learned lessons I will carry with me and reflect on for the rest of my life.? ?John W. Fanning, Founding Chairman and CEO napster Inc. ?An unusually nuanced view of high-performance cultures.?  ? Inc. Within each corporation... more...

  • The Fifth Disciplineby Peter M. Senge

    Crown Publishing Group 2010; US$ 24.99

    Completely Updated and Revised This revised edition of Peter Senge?s bestselling classic, The Fifth Discipline , is based on fifteen years of experience in putting the book?s ideas into practice. As Senge makes clear, in the long run the only sustainable competitive advantage is your organization?s ability to learn faster than the competition.... more...

  • Recruitment and Selection Revised Editionby Elearn

    Taylor and Francis 2009; US$ 55.95

    Stuck for ideas, inspiration or just want to work differently? Management Extra brings all the best management thinking together in one package. The books are practical and well structured to provide an in depth treatment of these management topics. Titles in the series: * Business Environment * Change Management * Development for High Performance... more...

  • Effective Training in a Week: Teach Yourselfby Martin Manser

    Hodder & Stoughton 2014; US$ 14.00

    This title teaches the reader how to train effectively. more...

  • Book review special issueby Tom Abeles

    Emerald Group Publishing Limited 2006; US$ 199.00

    Of course, books and journals are still very important, whether ?brick? or ?click.? As a quarterly, On the Horizon exists in both brick and click space. Its contents are formulaically abstracted so that they can be easily searched for and found on the Internet. The books which it purposefully seeks out and reviews are varied in nature, but hopefully... more...

  • Short Course in International Paymentsby Edward G. Hinkelman

    World Trade Press 2008; US$ 39.00

    A Short Course in International Payments describes how to use letters of credit and documentary collections, how to grant and obtain credit, and how to use cyberpayments in international trade. The book also has an excellent section on trade documentation more...