The Leading eBooks Store Online
3,693,353 members ⚫ 1,195,028 ebooks
New to eBooks.com?Learn more
- Bestsellers - This Week
- Foreign Language Study
- Bestsellers - Last 6 months
- Graphic Books
- Health & Fitness
- Political Science
- Biography & Autobiography
- Psychology & Psychiatry
- Body Mind & Spirit
- House & Home
- Business & Economics
- Children's & Young Adult Fiction
- Juvenile Nonfiction
- Language Arts & Disciplines
- Crafts & Hobbies
- Science Fiction
- Current Events
- Literary Collections
- Literary Criticism
- Literary Fiction
- Social Science
- The Environment
- Sports & Recreation
- Family & Relationships
- Study Aids
- Folklore & Mythology
- Food and Wine
- Performing Arts
- True Crime
- Foreign Language Books
Most popular at the top
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any SituationMcGraw-Hill Education 2005; US$ 9.95 US$ 8.16
Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and... more...
- Taylor and Francis 2007; US$ 50.95
Project Skills describes the best of the accepted project management techniques, taking the guesswork out of deciding which ones to apply at which stage. The subject of project management has developed over the ages into a fairly precise set of techniques, definitions and practices that are applicable to running projects. More and more projects are... more...
- Wiley 2010; US$ 64.95 US$ 56.29
In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models... more...
- Wiley 2010; US$ 27.00 US$ 18.90
The aim of this book is primarily to enable those wanting to invest in coaching to be able to do so in the most effective way whether they are doing this as an organisation or as an individual. It illustrates the impact coaching can have and identifies changes in leadership and management demands and expectations. We consider what a coachee gets out... more...
- Thorogood Publishing 1998; US$ 23.95
Offers financial techniques to increase profits and generate the maximum cash flow from a business. The text covers: the profit and loss account; the balance sheet; performance ratio analysis; stock market ratio analysis; budgets and financial control; and cash and profit management. more...
- Thorogood Publishing 2005; US$ 19.95
Emphasizes the importance of commitment from coach, individual and sponsor if coaching is to be of real benefit. This book provides an insight into executive coaching for those who: are contemplating of becoming an executive coach; and are considering using the executive coaching process for their organization or for themselves. more...
- Thorogood Publishing 2007; US$ 29.95
Training is a vital part of professional development, but how much of the time, effort and cost invested comes back in improved performance and profitability? This title explains how to develop a coherent training strategy and then how to deliver training that produces results. more...
- Emerald Group Publishing Limited 2003; US$ 199.00
This e-book contains six papers from the staff of the Leeds Business School involved in the new graduate entrepreneurship programme. One paper sets the UK national scene in this area of study and the rest explore various aspects of the course on offer. The problems of start-ups and marketing, the benefits of a residential course, using video of role... more...