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  • The Pfeiffer Book of Successful Team-Building Toolsby Elaine Biech

    Wiley 2007; US$ 52.00

    Year after year, consultants, trainers, and human resource professionals have come to rely on The Pfeiffer Annuals to provide them with the most current and quality tools on a wide variety of topics. In this book, editor Elaine Biech and contributors to the Annuals have honed in on the important theme of team building to create the first topic-specific... more...

  • The Managers Pocket Guide to Effective Mentoringby Norm Cohen

    HRD Press 1999; US$ 14.95

    This book is a practical reference to effective mentoring in a format that provides quick access to the important concepts and techniques of this unique, powerful, one-to-one learning model. The Manager's Pocket Guide to Mentoring is a convenient and comprehensive reference, offering valuable, pragmatic guidance that mentors can use in assisting mentees... more...

  • From Analysis to Evaluationby Jane Bozarth

    Wiley 2008; US$ 86.00

    In this new book from the author of e-Learning on a Shoestring and Better than Bullet Points, Jane Bozarth has gathered a wealth of tools from leading training practitioners. Anyone—from the interested manager to the experienced training professional—can depend on this book when designing or delivering training. This single book... more...

  • The Trainer's Warehouse Book of Gamesby Elaine Biech

    Wiley 2008; US$ 50.00

    Kick up your training sessions a notch! Elaine Biech, training expert and author of Training for Dummies, challenged some of the world's best game designers to create never-before-seen games using popular training toys and tools from Trainer's Warehouse, the nation's leading supplier of learning resources. Whether you're a full-time workplace learning... more...

  • Assertivenessby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Assertiveness Skills Rapid Skill Builder booklet explores the subject of assertiveness and offers a whole process to help all individuals to build skills in this critical area. more...

  • Benchmarkingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Benchmarking Skills Rapid Skill Builder booklet explains the benchmarking process in a step-by-step manner and offers a practical action template that can be applied in almost any situation. more...

  • Change Managementby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    One of the key “life competencies” required of people in all sorts of different situations today is the ability to anticipate and respond effectively to change. This Change Management Rapid Skill Builder booklet uses a six step approach to more effective change management. This is Identify, Involve, Inform, Initiate, Implement and Inspect. more...

  • Complaint Handlingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Complaint Handling Rapid Skill Builder booklet takes the view that positive complaint handling is very important and in fact, it should be seen as a positive area of key feedback from customers which help the organisation to make changes for the better. more...

  • Creativity & Innovationby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Creativity and Innovation Rapid Skill Builder booklet approaches the idea of creativity from the perspective that every person has the potential to be creative and that we can therefore all improve our skills in this critical area. more...

  • Emotional Intelligenceby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Emotional Intelligence Rapid Skill Builder booklet presents a four style emotional intelligence (or “EQ”) model that both creates awareness about one’s own natural tendencies and offers strategies that can be adopted to become more emotionally intelligent and “balanced” in terms of employing all four styles whenever situations... more...