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Training

Most popular at the top

  • Complaint Handlingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Complaint Handling Rapid Skill Builder booklet takes the view that positive complaint handling is very important and in fact, it should be seen as a positive area of key feedback from customers which help the organisation to make changes for the better. more...

  • Creativity & Innovationby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Creativity and Innovation Rapid Skill Builder booklet approaches the idea of creativity from the perspective that every person has the potential to be creative and that we can therefore all improve our skills in this critical area. more...

  • Emotional Intelligenceby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Emotional Intelligence Rapid Skill Builder booklet presents a four style emotional intelligence (or “EQ”) model that both creates awareness about one’s own natural tendencies and offers strategies that can be adopted to become more emotionally intelligent and “balanced” in terms of employing all four styles whenever situations... more...

  • Improving Financial Performanceby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Improving Financial Performance Rapid Skill Builder booklet explores the concept that people at all levels of the organization need to be focused on achieving optimal financial performance for the business through an understanding of the firm’s markets, assets and cost structures. more...

  • Personal Effectivenessby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Personal Effectiveness Rapid Skill Builder booklet concentrates the key behaviours needed for each employee to assume greater responsibility and individual leadership within their own role and contribute positively and proactively to the organisation’s goals and ultimate success. more...

  • Time Managementby

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Time Management Rapid Skill Builder booklet illustrates how to make the most out of each day. In doing so, you can get the most out in health, happiness, service, and anything else that is worthy in life! more...

  • Short Course in International Business Plansby Robert L. Brown; Alan S. Gutterman; Jeffrey Edmund Curry

    World Trade Press 2008; US$ 39.00

    A Short Course in International Business Plans provides a step-by-step process for developing and writing a dynamic international business plan that will serve you, your business and your financial backers. more...

  • Onboardingby George B. Bradt; Mary Vonnegut

    Wiley 2009; US$ 27.95

    A guide to getting new employees recruited, oriented, and productive—FAST "Onboarding," a growing trend in the business community, is a focused methodology that gets people in new roles up to speed quickly and efficiently. This book guides you through a process that enables you to recruit, orient, and enable your new employees to get the job... more...

  • The First-Time Trainerby Tom W. GOAD

    AMACOM 2010; US$ 18.95

    State-of-the-art tools for getting employees on board, engaged, and ready to learn. more...

  • Demystifying Technical Trainingby Wendy L. Combs; Bettina M. Davis

    Wiley 2010; US$ 50.00

    Praise for Demystifying Technical Training " Demystifying Technical Training is a must-read for CLOs, managers of training, instructors, and instructional designers. All who read it will gain critical insights into how to lower the cost and improve the efficiency and effectiveness of learning." — Wm. Douglas Harward , CEO and founder of... more...