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Training

Most popular at the top

  • Benchmarkingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Benchmarking Skills Rapid Skill Builder booklet explains the benchmarking process in a step-by-step manner and offers a practical action template that can be applied in almost any situation. more...

  • Complaint Handlingby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Complaint Handling Rapid Skill Builder booklet takes the view that positive complaint handling is very important and in fact, it should be seen as a positive area of key feedback from customers which help the organisation to make changes for the better. more...

  • Creativity & Innovationby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Creativity and Innovation Rapid Skill Builder booklet approaches the idea of creativity from the perspective that every person has the potential to be creative and that we can therefore all improve our skills in this critical area. more...

  • Emotional Intelligenceby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Emotional Intelligence Rapid Skill Builder booklet presents a four style emotional intelligence (or “EQ”) model that both creates awareness about one’s own natural tendencies and offers strategies that can be adopted to become more emotionally intelligent and “balanced” in terms of employing all four styles whenever situations... more...

  • Improving Financial Performanceby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Improving Financial Performance Rapid Skill Builder booklet explores the concept that people at all levels of the organization need to be focused on achieving optimal financial performance for the business through an understanding of the firm’s markets, assets and cost structures. more...

  • Personal Effectivenessby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Personal Effectiveness Rapid Skill Builder booklet concentrates the key behaviours needed for each employee to assume greater responsibility and individual leadership within their own role and contribute positively and proactively to the organisation’s goals and ultimate success. more...

  • Time Managementby

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Time Management Rapid Skill Builder booklet illustrates how to make the most out of each day. In doing so, you can get the most out in health, happiness, service, and anything else that is worthy in life! more...

  • Coaching Salespeople into Sales Championsby Keith Rosen

    Wiley 2010; US$ 29.95

    How many salespeople (and managers) are not realizing their fullest potential? What stands in the way to greater performance isn’t something they don’t have but something they don’t get consistently: effective coaching . Unfortunately; most managers don’t deliver consistent, effective coaching or have the coaching skills... more...

  • A Manager's Guide to Coachingby Brian Emerson; Anne Loehr

    AMACOM 2008; US$ 10.95

    A Managers Guide to Coaching takes you through the entire coaching process from discovery, through clarifying wants, problem solving, defining action, and developing accountability. It provides specific, powerful questions to ask when coaching and motivating employees to peak performance, as well as sample conversations, responses, and different ways... more...

  • Be A Recruiting Superstarby Mary Christensen

    AMACOM 2008; US$ 10.95

    No matter how motivated and energetic you are?even if you're the greatest salesperson on the planet!?as a network marketer with limited time, there's only so much money you can make without great people to help you sell your products. Recruiting is the life force of any network marketing, multi-level marketing, or party plan business, it lifts the... more...