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- McGraw-Hill Education 2007; US$ 38.00
What are the main influences on the formation of self-identity? What role do language and non-verbal communication play in the construction and display of identity? This work explores the socio-cultural surrounding in which interpersonal communication takes place, and considers the interface between interpersonal and mass communication. more...
- John Benjamins Publishing Company 2012; US$ 149.00
The aim of this paper is to analyse the usage of address forms in written professional communication in Brazilian Portuguese and Romanian. The corpus consists of two types of data, authentic workplace documents (especially from private companies) and templates from two recently published business correspondence textbooks in Romanian and Brazilian Portuguese.... more...
- Rowman & Littlefield Publishers 2005; US$ 46.99
Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes... more...
- Springer Fachmedien Wiesbaden 2013; US$ 54.99
Patricia Grünberg leistet eine Bestandsaufnahme der sozialwissenschaftlichen Vertrauensforschung und überträgt diese Erkenntnisse, unter besonderer Berücksichtigung der Theorie öffentlichen Vertrauens, auf das deutsche Gesundheitssystem. Im empirischen Teil wird mittels 17 qualitativer Leitfadeninterviews mit Patienten untersucht, wie unterschiedliche... more...
- Springer Fachmedien Wiesbaden 2013; US$ 39.99
Unter dem Stichwort Mediatisierung wird in der aktuellen Forschung die Frage behandelt, wie sich im Zuge des Eindringens einer Vielzahl unterschiedlicher (digitaler) Medien in den Alltag Aktivitäten, Interaktivitäten, Rituale, Normalitäten und Konventionen verändern. Die Besonderheit dieses Bandes für Fragen der Mediatisierung besteht in der ausdrücklichen... more...
- Taylor and Francis 2004; US$ 50.95
Our perception of our everyday interactions is shaped by more than what is said. From coffee with friends to interviews, meetings with colleagues and conversations with strangers, we draw on both verbal and non-verbal behaviour to judge and consider our experiences. Analyzing Multimodal Interaction is a practical guide to understanding and investigating... more...
- John Benjamins Publishing Company 2008; US$ 49.95
This study concerns the nature of impoliteness in face-to-face spoken interaction. For more than three decades many pragmatic and sociolinguistic studies of interaction have considered politeness to be one central explanatory concept governing and underpinning face-to-face interaction. Politeness' "evil twin" impoliteness has been largely neglected... more...
- John Benjamins Publishing Company 2000; US$ 165.00
Misunderstandings have been examined extensively in studies on cross-cultural (mis)communication which associate them with participants? differing cultural backgrounds and/or linguistic knowledge. Drawing on a large corpus of misunderstandings from cross- and intra-cultural encounters, this book argues that miscommunication does not relate exclusively... more...
- De Gruyter 2010; US$ 279.68
This handbook focuses on the interpersonal aspects of language in use, exploring key concepts such as face, im/politeness, identity, or gender, as well as mitigation, respect/deference, and humour in a variety of settings. The volume includes theoretical overviews as well as empirical studies from experts in a range of disciplines within... more...