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Most popular at the top
- Rowman & Littlefield Publishers 2005; US$ 43.99
Human Conflict distinguishes between "effective" and "ineffective" forms of face-to-face interaction in cases where agreement, disagreement, understanding, or misunderstanding prevail. Following an in-depth look at the interplay of cognitive appraisals, value orientations, and social identity in the construction of everyday reality, the book analyzes... more...
- Gabal Verlag 2010; US$ 16.90
Auch wenn heute immer mehr Kommunikationskanäle zur Verfügung stehen, bleibt der persönliche Dialog in fast jeder Hinsicht unschlagbar. Hanspeter Reiter zeigt in diesem Buch, wie Sie den Telefonkontakt als besondere Form des persönlichen Dialogs gewinnbringend für sich einsetzen - sei es in der Kontaktpflege, Akquise, Terminvor- und nachbereitung,... more...
- Gabal Verlag 2011; US$ 9.50
Eigentlich wissen wir ja, wie wir kommunizieren sollten: uns geschickt ausdrücken, anderen gut zuhören und immer darauf achten, das auch wirklich das ankommt, was wir meinen. Tja, eigentlich... Aber wir kennen auch diese lästige Stimme in uns: "Quatsch einfach drauf los!", "Hauptsache, du gewinnst die Diskussion!" oder "Aufs... more...
- John Benjamins Publishing Company 2008; US$ 158.00
This study concerns the nature of impoliteness in face-to-face spoken interaction. For more than three decades many pragmatic and sociolinguistic studies of interaction have considered politeness to be one central explanatory concept governing and underpinning face-to-face interaction. Politeness' "evil twin" impoliteness has been largely neglected... more...
- John Benjamins Publishing Company 2000; US$ 165.00
Misunderstandings have been examined extensively in studies on cross-cultural (mis)communication which associate them with participants? differing cultural backgrounds and/or linguistic knowledge. Drawing on a large corpus of misunderstandings from cross- and intra-cultural encounters, this book argues that miscommunication does not relate exclusively... more...
- Wiley 2013; US$ 41.95
Theorizing Crisis Communication presents a comprehensive review and critique of the broad range of theoretical frameworks designed to explain the role of communication in the development, management, and consequences of natural and man-made crises. Brings together the variety of theoretical approaches emerging in the study of crisis communication... more...
- Taylor and Francis 2004; US$ 50.95
Our perception of our everyday interactions is shaped by more than what is said. From coffee with friends to interviews, meetings with colleagues and conversations with strangers, we draw on both verbal and non-verbal behaviour to judge and consider our experiences. Analyzing Multimodal Interaction is a practical guide to understanding and investigating... more...
- Taylor and Francis 2012; US$ 79.95
Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don?t. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning.... more...
- Taylor and Francis 2012; US$ 39.95
Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to... more...