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- O'Reilly Media 2012; US$ 14.99
Implementing Zendesk as part of your company?s operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You?ll learn the purpose,... more...
- Pearson Education 2012; US$ 27.99
This gorgeous, fully illustrated handbook tells the story of sketchnotes--why and how you can use them to capture your thinking visually, remember key information more clearly, and share what you've captured with others. Author Mike Rohde shows you how to incorporate sketchnoting techniques into your note-taking process--regardless of your artistic... more...
- Pearson Education 2013; US$ 31.99
Need to learn HTML and CSS fast? This best-selling reference's visual format and step-by-step, task-based instructions will have you up and running with HTML in no time. In this updated edition author Bruce Hyslop uses crystal-clear instructions and friendly prose to introduce you to all of today's HTML and CSS essentials. The book has been refreshed... more...
- Little, Brown and Company 2011; Not Available
Kevin Mitnick was the most elusive computer break-in artist in history. He accessed computers and networks at the world's biggest companies--and however fast the authorities were, Mitnick was faster, sprinting through phone switches, computer systems, and cellular networks. He spent years skipping through cyberspace, always three steps ahead and labeled... more...
- Pearson Education 2013; US$ 27.99
Learn HTML5 and CSS3 in 24 one-hour lessons! Sams Teach Yourself HTML and CSS in 24 Hours is a well-organized, clearly written, and generously illustrated tutorial that teaches beginners how to quickly create great-looking web pages using HTML5 and CSS3. With a practical, jargon-free focus on quickly getting web pages created and published... more...
- Crown/Archetype 2014; US$ 16.00
Top cybersecurity journalist Kim Zetter tells the story behind the virus that sabotaged Iran?s nuclear efforts and shows how its existence has ushered in a new age of warfare?one in which a digital attack can have the same destructive capability as a megaton bomb. In January 2010, inspectors with the International Atomic Energy Agency noticed... more...
- McGraw-Hill Education 2015; US$ 25.00
Set up your own home electronics workshop In this practical guide, electronics expert Stan Gibilisco shows you, step by step, how to set up a home workshop so you can invent, design, build, test, and repair electronic circuits and gadgets. Electronics Workshop Companion for Hobbyists provides tips for constructing your workbench and stocking it... more...
- Van Haren Publishing 2009; US$ 45.00
It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must create value for the business. This practical title describes the strong financial skills that IT managers must have in order to support:. Operations: Finance departments rely heavily on IT managers... more...