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- Pearson Education 2001; US$ 51.99
To compete in today's competitive marketplace, customer focus is no longer simply nice to have?it's a fundamental mandate. This book is a manager's best friend, providing both a primer and a how-to guide to defining and implementing Customer Relationship Management. It shows you: The various roles CRM plays in business, and why it's more important... more...
- Wiley 2011; US$ 90.95
This book is a second edition, updated and expanded to explain the technologies that help us find information on the web. Search engines and web navigation tools have become ubiquitous in our day to day use of the web as an information source, a tool for commercial transactions and a social computing tool. Moreover, through the mobile web... more...
- Springer 2010; US$ 59.95
This book is for everyone who wants a readable introduction to best practice Project Management, as described by the "PMBOK[registered] Guide, 4th Edition" of the Project Management Institute (PMI), 'the world's leading association for the project management profession'. It is particularly useful for applicants for the PMI's... more...
- Information Today, Inc. 2001; US$ 23.95
Enormous expanses of the Internet are unreachable with standard web search engines. This book provides the key to finding these hidden resources by identifying how to uncover and use invisible web resources. Mapping the invisible Web, when and how to use it, assessing the validity of the information, and the future of Web searching are topics covered... more...
- Microsoft Press 2012; US$ 23.99
Assess your readiness for MCTS Exam 70-680?and quickly identify where you need to focus and practice. This practical, streamlined guide walks you through each exam objective, providing "need to know" checklists, review questions, tips, and links to further study?all designed to help bolster your preparation. Reinforce your exam prep with a Rapid... more...
- Morgan & Claypool Publishers 2012; US$ 40.00
The Answer Machine is a practical, non-technical guide to the technologies behind information seeking and analysis. It introduces search and content analytics to software buyers, knowledge managers, and searchers who want to understand and design effective online environments. The book describes how search evolved from an expert-only to an end user... more...
- Wiley 2013; US$ 175.00
The ultimate guide to electronic records management, featuring a collaboration of expert practitioners including over 400 cited references documenting today's global trends, standards, and best practices Nearly all business records created today are electronic, and are increasing in number at breathtaking rates, yet most organizations do not have... more...
- Springer 2013; US$ 39.95
ICT Development for Social and Rural Connectedness provides an introduction to the concept of 'connectedness', and explores how this socio-psychological term has evolved during the age of the Internet. The book surveys the principles of ICT for development (ICTD), and closely examines how ICT has played a pivotal role in the rural community... more...
- Morgan & Claypool Publishers 2013; US$ 40.00
Information Retrieval (IR) models are a core component of IR research and IR systems. The past decade brought a consolidation of the family of IR models, which by 2000 consisted of relatively isolated views on TF-IDF (Term-Frequency times Inverse-Document-Frequency) as the weighting scheme in the vector-space model (VSM), the probabilistic relevance... more...
- Morgan & Claypool Publishers 2014; US$ 45.00
This book outlines the basic principles of creation and maintenance of taxonomies and thesauri. It also provides step by step instructions for building a taxonomy or thesaurus and discusses the various ways to get started on a taxonomy construction project. Often, the first step is to get management and budgetary approval, so I start this book with... more...