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Most popular at the top
- O'Reilly Media 2009; US$ 129.00
Customer Relationship Management systems are changing in response to the possibilities (and competition) offered by Web 2.0 technologies and even that old standby, email. The quest to harness--and make truly useful--the firehose of information about people, relationships, and activity is entering a new era. more...
- dpunkt.verlag 2014; US$ 24.99
Dienstleistungen können nicht wie materielle Produkte vor dem Kauf geprüft werden. Daher sind Zertifizierungen für Dienstleister ein sehr wichtiges Mittel, um potenziellen Kunden die Einhaltung definierter Qualitätsstandards zu bestätigen. Die ISO/IEC 20000 ist die Grundlage für die Zertifizierung von IT-Dienstleistungen. Dieses Buch enthält eine... more...
- Wiley 2015; US$ 65.00
Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara... more...
- Springer-Verlag Berlin and Heidelberg GmbH & Co. KG 2007; US$ 159.00
Many firms provide their customers with online information products which require limited resources such as server capacity. This book develops allocation mechanisms that aim to ensure an efficient resource allocation in modern IT-services. Recent methods of artificial intelligence, such as neural networks and reinforcement learning, and nature-oriented... more...
- Emerald Group Publishing Limited 2008; US$ 199.00
This e-book deals with information organization futures: that is, new ways to add and/or view content in the OPAC, new ways to deal with challenging digital objects, and potential open source and 3D mechanisms for delivering information. more...
- MC Press 2012; US$ 24.99
Anyone considering a data governance program within their organization will find an invaluable step-by-step methodology using IBM tools and best practices in this structured how-to. While many in the IT industry hold separate definitions in their minds, this authoritative manual defines data governance as the discipline of treating data as an enterprise... more...
- Pearson Education 2012; US$ 9.99
Normal 0 false false false MicrosoftInternetExplorer4 How much warehouse space will your company need throughout the year? That?s a brutally complex question--and companies that get it wrong can waste huge amounts of money. In Developing a Warehouse and Inventory Level Optimization System , Frank A. Tillman and Deandra Cassone... more...
- Elsevier Science 2016; US$ 49.95
?Think like our enemy!” is a directive straight from Sun Tzu?s The Art of War . It is this idea, predating computing by millennia, that is at the core of Red Team Testing . The methodology behind red teaming takes the shackles off of security consultants and pen testers, allowing them to truly test a company?s physical, electronic, and computer security.... more...
- Springer 2013; US$ 179.00
Intelligent Decision-Making Support Systems (i-DMSS) are specialized IT-based systems that support some or several phases of the individual, team, organizational or inter-organizational decision making process by deploying some or several intelligent mechanisms. more...
- Wiley 2015; US$ 69.95
Data as a Service shows how organizations can leverage “data as a service” by providing real-life case studies on the various and innovative architectures and related patterns Comprehensive approach to introducing data as a service in any organization A re-usable and flexible SOA based architecture framework Roadmap to introduce... more...