The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry...

New to eBooks.com?

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books
Management Information Systems

  • Help Desk Practitioner's Handbookby Barbara Czegel

    Wiley 2015; US$ 65.00

    Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner's Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara... more...

  • Learning Salesforce Visual Workflowby Rakesh Gupta

    Packt Publishing 2015; US$ 39.99

    Learning Salesforce Visual Workflow is intended for those who want to use Flows to automate their business requirements by click not code. Salesforce maintains an incredibly user-friendly interface; no previous experience in computer coding or programming is required. more...

  • Salesforce Reporting and Dashboardsby Johan Yu

    Packt Publishing 2015; US$ 39.99

    This book is intended for all Salesforce users—administrators, managers, business analysts, or report writers who are new to creating reports or dashboards within Salesforce. Basic knowledge of the Salesforce platform is required. more...

  • Salesforce CRM – The Definitive Admin Handbookby Paul Goodey

    Packt Publishing 2015; US$ 32.99

    This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced administrator, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform and features. more...

  • CompTIA Security+ All-in-One Exam Guide, Fourth Edition (Exam SY0-401)by Wm. Arthur Conklin; Greg White; Dwayne Williams; Chuck Cothren; Roger Davis

    McGraw-Hill Education 2014; US$ 60.00

    Get complete coverage of all objectives included on the latest release of the CompTIA Security+ exam from this comprehensive resource. Cowritten by leading information security experts, this authoritative guide fully addresses the skills required for securing a network and managing risk. You'll find learning objectives at the beginning of each chapter,... more...

  • ISO 20 000by Helge Dohle; Rainer Schmidt; Frank Zielke; Thomas Schürmann

    dpunkt.verlag 2014; US$ 24.80

    Dienstleistungen können nicht wie materielle Produkte vor dem Kauf geprüft werden. Daher sind Zertifizierungen für Dienstleister ein sehr wichtiges Mittel, um potenziellen Kunden die Einhaltung definierter Qualitätsstandards zu bestätigen. Die ISO/IEC 20000 ist die Grundlage für die Zertifizierung von IT-Dienstleistungen. Dieses Buch enthält eine... more...

  • Problem Managementby Michael G. Hall

    BCS Learning & Development Limited 2014; US$ 46.99

    INTRODUCTION SECTION 1 ? INTRODUCING PROBLEM MANAGEMENT 1. What is problem management? 2. Factors for success 3. Developing the business case SECTION 2 ? IMPLEMENTING AND RUNNING PROBLEM MANAGEMENT 4. The implementation project 5. Organising problem management as a function 6. Realising the benefits of problem management   ... more...

  • Information Risk Managementby David Sutton

    BCS Learning & Development Limited 2014; US$ 38.99

    Preface Definitions, Standards and Glossary of Terms 1. The need for information risk management 2. Review of information security fundamentals 3. The information risk management programme  4. Risk identification            5. Threat and vulnerability assessment       6. Risk analysis and risk evaluation                7. Risk treatment ... more...

  • Salesforce.com Customization Handbookby Rakesh Gupta; Sagar Pareek

    Packt Publishing 2014; US$ 29.99

    If you want to use Salesforce CRM to automate your business requirements, or you have already adopted Salesforce CRM and want to streamline the sales process, this book is for you. Whether you are new to Salesforce or a seasoned expert, you will be able to master the basic functions as well as the advanced features of Salesforce.com. No previous experience... more...

  • Semantic Knowledge Representation for Information Retrievalby Winfried Gödert; Jessica Hubrich; Matthias Nagelschmidt

    De Gruyter 2014; US$ 98.00

    This book covers the basics of semantic web technologies and indexing languages, and describes their contribution to improve languages as a tool for subject queries and knowledge exploration. The book is relevant to information scientists, knowledge workers and indexers. It provides a suitable combination of theoretical foundations and... more...