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Management Information Systems

  • Salesforce Reporting and Dashboardsby Johan Yu

    Packt Publishing 2015; US$ 39.99

    This book is intended for all Salesforce users—administrators, managers, business analysts, or report writers who are new to creating reports or dashboards within Salesforce. Basic knowledge of the Salesforce platform is required. more...

  • Salesforce CRM – The Definitive Admin Handbookby Paul Goodey

    Packt Publishing 2015; US$ 32.99

    This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a novice or a more experienced administrator, this book aims to enhance your knowledge and understanding of the Salesforce CRM platform and features. more...

  • CompTIA Security+ All-in-One Exam Guide, Fourth Edition (Exam SY0-401)by Wm. Arthur Conklin; Greg White; Dwayne Williams; Chuck Cothren; Roger Davis

    McGraw-Hill Education 2014; US$ 60.00

    Part I Security Concepts Chapter 1 General Security Concepts Chapter 2 Operational Organizational Security Chapter 3 Legal Issues, Privacy, and Ethics Part II Cryptography and Applications Chapter 4 Cryptography Chapter 5 Public Key Infrastructure Chapter 6 Standards and Protocols Part III Security in the Infrastructure Chapter 7 Physical... more...

  • ISO 20 000by Helge Dohle; Rainer Schmidt; Frank Zielke; Thomas Schürmann

    dpunkt.verlag 2014; US$ 23.60

    Dienstleistungen können nicht wie materielle Produkte vor dem Kauf geprüft werden. Daher sind Zertifizierungen für Dienstleister ein sehr wichtiges Mittel, um potenziellen Kunden die Einhaltung definierter Qualitätsstandards zu bestätigen. Die ISO/IEC 20000 ist die Grundlage für die Zertifizierung von IT-Dienstleistungen. Dieses Buch enthält eine... more...

  • Information Risk Managementby David Sutton

    BCS Learning & Development Limited 2014; US$ 38.99

    Preface Definitions, Standards and Glossary of Terms 1. The need for information risk management 2. Review of information security fundamentals 3. The information risk management programme  4. Risk identification            5. Threat and vulnerability assessment       6. Risk analysis and risk evaluation                7. Risk treatment ... more...

  • Problem Managementby Michael G. Hall

    BCS Learning & Development Limited 2014; US$ 46.99

    INTRODUCTION SECTION 1 ? INTRODUCING PROBLEM MANAGEMENT 1. What is problem management? 2. Factors for success 3. Developing the business case SECTION 2 ? IMPLEMENTING AND RUNNING PROBLEM MANAGEMENT 4. The implementation project 5. Organising problem management as a function 6. Realising the benefits of problem management   ... more...

  • Salesforce.com Customization Handbookby Rakesh Gupta; Sagar Pareek

    Packt Publishing 2014; US$ 29.99

    If you want to use Salesforce CRM to automate your business requirements, or you have already adopted Salesforce CRM and want to streamline the sales process, this book is for you. Whether you are new to Salesforce or a seasoned expert, you will be able to master the basic functions as well as the advanced features of Salesforce.com. No previous experience... more...

  • Semantic Knowledge Representation for Information Retrievalby Winfried Gödert; Jessica Hubrich; Matthias Nagelschmidt

    De Gruyter 2014; US$ 98.00

    This book covers the basics of semantic web technologies and indexing languages, and describes their contribution to improve languages as a tool for subject queries and knowledge exploration. The book is relevant to information scientists, knowledge workers and indexers. It provides a suitable combination of theoretical foundations and... more...

  • Windows Performance Analysis Field Guideby Clint Huffman

    Elsevier Science 2014; US$ 49.95

    Microsoft Windows 8.1 and Windows Server 2012 R2 are designed to be the best performing operating systems to date, but even the best systems can be overwhelmed with load and/or plagued with poorly performing code. Windows Performance Analysis Field Guide gives you a practical field guide approach to performance monitoring and analysis from experts... more...

  • Safeguarding Intangible Assetsby Michael D. Moberly

    Elsevier Science 2014; US$ 49.95

    Safeguarding Intangible Assets provides strategies for preserving and enhancing a company?s intangible assets to increase its profitability, competitiveness, and sustainability. Intangible assets such as patents, trademarks, copyrights, methodologies, and brand typically account for 80 percent of an organization?s value and revenue. There are... more...