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- O'Reilly Media 2012; US$ 14.99
Implementing Zendesk as part of your company?s operations can be a time-consuming process. In this hands-on guide, author Stafford Vaughan provides the most comprehensive set of best practices for setting up and using Zendesk, distilled from years of training companies how to launch this popular customer service software. You?ll learn the purpose,... more...
- Packt Publishing 2013; US$ 23.99
This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them. more...
- O'Reilly Media 2012; US$ 15.99
Why choose Erlang for web applications? Discover the answer hands-on by building a simple web service with this book. If you?re an experienced web developer who knows basic Erlang, you?ll learn how to work with REST, dynamic content, web sockets, and concurrency through several examples. In the process, you?ll see first-hand that Erlang is ideal... more...
- TidBITS 2014; US$ 10.00
Cut through the hype, understand cloud services, and enhance your privacy and security! What, exactly, is the Cloud? What are cloud services, and how can you make smart decisions about which ones to use and how to set them up? Join award-winning author Joe Kissell as he pins down nebulous cloud concepts, helps you evaluate claims about cloud... more...
- Random House Publishing Group 2001; US$ 12.95
The amount of medical information available on the Internet is mindboggling, if not mind-numbing. And what do you find once you wade into these cyberwaters is often so contradictory, confusing, or suspect that it is easy to feel more addled than assisted by the plethora of articles, advertising, and medical reports. Dr. Ian Smith's Guide to Medical... more...
- Springer 2006; US$ 29.99
Das Buch präsentiert die vielfältigen Möglichkeiten von Open Source Software zur Unterstützung von Wissensmanagement. Der Autor erläutert die Grundlagen und Einsatzmöglichkeiten von Open Source Software beim Knowledge Management und entwickelt auf Grund von Analysen konkreter Open Source Produkte Entscheidungskriterien und Anleitungen für die Einführung... more...
- Springer 2006; US$ 29.99
Das Buch Unternehmensportale ? Grundlagen, Architekturen, Technologien ist das erste deutschsprachige Grundlagenwerk über modernes Informations- und Geschäftsprozessmanagement mit Hilfe von Unternehmensportalen. Das umfassende Kompendium ist Grundlagenwerk, Kochbuch und Wegweiser für alle fachlich-inhaltlichen, technischen und betriebswirtschaftlichen... more...
- Springer Publishing Company 2002; US$ 40.00
How can nurses make best use of the Internet? This book assembles over 20 nurse experts to describe how the Internet can be integrated into clinical practice, staff development, nursing management, continuing and academic education, research, and more. An abundance of practical tips and strategies are provided, from the basics of getting started to... more...
- O'Reilly Media 2008; US$ 7.99
You don't have to understand how to edit Wikipedia in order to find the information you need and join the conversation. This booklet gives you just what you need to know in friendly, concise form so you can research any subject without getting lost in Wikipedia's labyrinth. With it, you'll be able to unlock the mysteries of the many links on every... more...
- Springer 2009; US$ 89.99
Interactive data supports organizations to communicate effectively with their stakeholders and partners on the Internet and the World Wide Web. XBRL (eXtensible Business Reporting Language) is a key enabling technology for interactive data. This book offers an analysis of XBRL. It explains popular constructs in XML, on which XBRL builds, and XBRL. more...