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  • IT Service Management Foundation Practice Questionsby Steve Mann; Tony Gannon; Steve Mann; Nigel Mear

    British Informatics Society Limited 2012; US$ 34.99

    The most authoritative guide to preparing for the ITIL® Foundation Certificate in IT Service Management. This new edition is compatible with the 2011 update to ITIL®. It includes an extensive range of practice questions and utilises the experience of three independent service management consultants and lecturers. An ITIL® licensed product. more...

  • IT Service Managementby Ernest Brewster; Richard Griffiths; Aidan Lawes; John Sansbury

    British Informatics Society Limited 2012; US$ 34.99

    ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL® licensed product. more...

  • Problem Managementby Michael G. Hall

    BCS Learning & Development Limited 2014; US$ 46.99

    Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses. more...

  • Take Control of CrashPlan Backupsby Joe Kissell

    TidBITS 2014; US$ 10.00

    You know not to put all your eggs in one basket, but are you backing up to only a single location? Our favorite backup service, CrashPlan, backs up your data silently in the background, storing it locally on a hard disk or another computer you own, offsite on a friend's computer (for the consumer version), or in the cloud. But thanks to CrashPlan's... more...

  • CISA Certified Information Systems Auditor All-in-One Exam Guideby Peter Gregory

    McGraw-Hill Education 2009; US$ 79.99

    "All-in-One is All You Need." CISA Certified Information Systems Auditor All in One Exam Guide Get complete coverage of all the material included on the Certified Information Systems Auditor exam inside this comprehensive resource. Written by an IT security and audit expert, this authoritative guide covers all six exam domains developed... more...

  • Ranking Queries on Uncertain Databy Ming Hua; Jian Pei

    Springer 2011; US$ 139.00

    Uncertain data is inherent in many important applications, such as environmental surveillance, market analysis, and quantitative economics research. Due to the importance of those applications and rapidly increasing amounts of uncertain data collected and accumulated, analyzing large collections of uncertain data has become an important task. Ranking... more...

  • CompTIA Healthcare IT Technician HIT-001 Cert Guideby Joy Dark; Jean Andrews

    Pearson Education 2012; US$ 39.99

    Learn, prepare, and practice for CompTIA Healthcare IT Technician HIT-001 exam success with this CompTIA Authorized Cert Guide from Pearson IT Certification, a leader in IT Certification learning and a CompTIA Authorized Platinum Partner.  This is the eBook version of the print title. Note that the eBook does not provide access to the practice... more...

  • CompTIA A+ 220-801 and 220-802 Practice Questions Exam Cramby David L. Prowse

    Pearson Education 2012; US$ 23.99

    CompTIA A+ 220-801 and 220-802 Authorized Practice Questions Exam Cram, Fifth Edition complements any A+ study plan with 700 practice test questions in the book. This package?s highly realistic questions cover every area of knowledge for both new A+ exams: 220-801 and 220-802.    This is the eBook version of the print title. The eBook... more...

  • CompTIA A+ 220-801 and 220-802 Cert Guideby Mark Edward Soper; David L. Prowse; Scott Mueller

    Pearson Education 2012; US$ 39.99

    Learn, prepare, and practice for CompTIA A+ 220-801 and 220-802 exam success with this CompTIA Authorized Cert Guide from Pearson IT Certification, a leader in IT Certification learning and a CompTIA Authorized Platinum Partner. This is the eBook version of the print title. Note that the eBook does not provide access to the practice test... more...

  • CompTIA A+ 220-801 and 220-802 Cert Guide, Deluxe Editionby Mark Edward Soper; David L. Prowse; Scott Mueller

    Pearson Education 2012; US$ 55.99

    Learn, prepare, and practice for CompTIA A+ 220-801 and 220-802 exam success with this CompTIA Authorized Cert Guide, Deluxe Edition from Pearson IT Certification, a leader in IT Certification learning and a CompTIA Authorized Platinum Partner. This is the eBook version of the print title. Note that the eBook does not provide access... more...