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  • Resolving Conflicts at Workby Kenneth Cloke; Joan Goldsmith

    Wiley 2011; US$ 22.95

    The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater... more...

  • Growing Painsby Eric G. Flamholtz; Yvonne Randle

    Wiley 2012; US$ 58.00

    Since it was first published in 1986, Growing Pains has become a classic resource for understanding how start-ups can make the transition to become large, professionally-managed organizations that maintain the special spark that launched them. In the fourth edition of Growing Pains, authors Eric Flamholtz and Yvonne Randle have thoroughly revised... more...

  • Contract and Commercial Management - The Operational Guideby International Association for Contract and Commercial Management(IACCM)

    Van Haren Publishing 2011; US$ 55.00

    Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for... more...

  • Young People and Workby Robin Price; Barbara Pini; Janis Bailey; Paula McDonald

    Ashgate Publishing Ltd 2011; US$ 124.95

    This edited book brings together empirical studies of young people in paid employment from a variety of disciplinary perspectives and in different national settings. Each of the three sections of the book explores a key aspect of young people's employment: their experience of work, intersections between work and education, and the impact of other... more...

  • Million Dollar Consulting Proposalsby Alan Weiss

    Wiley 2011; US$ 24.95

    Bestselling author of Million Dollar Consulting shares the secrets of writing winning proposals Intended for consultants, speakers, and other professional services providers, Million Dollar Consulting® Proposals ends forever the time-consuming and often frustrating process of writing a consulting proposal. It begins with the basics—defining... more...

  • The A3 Workbookby Daniel D. Matthews

    Taylor and Francis 2010; US$ 57.95

    Encouraging efficiency, clarity, and disciplined thinking, A3 Problem Solving identifies a problem, describes the objective, and summarizes fact finding and action steps, all on a single A3-sized piece of paper. This approach provides all employees at all levels with a method to quickly identify a problem, analyze it to root cause, select appropriate... more...

  • The Professional's Guide to Business Developmentby Stephen Newton

    Kogan Page 2012; US$ 34.99

    When buying professional services, most clients will assume that you are competent in your field. They are therefore not hiring you mainly on the basis of your expertise but on factors such as price, and whether they want to do business with you. To minimise the issue of cost, you need to ensure that the benefits of working with you are clear to your... more...

  • Managing Climate Change Business Risks and Consequencesby James A.F. Stoner; Charles Wankel

    Palgrave Macmillan 2012; US$ 105.00

    Although the title of this volume and its major focus will be on one major aspect of global sustainability - climate change - this volume continues with the overall framing of the series: global sustainability is a multi-faceted, global, multi-generational, economic, social, environmental, and cultural phenomenon and challenge to our species. more...

  • Leading Effective Virtual Teamsby Nancy M. Settle-Murphy

    Taylor and Francis 2012; US$ 52.95

    A proliferation of new technologies has lulled many into thinking that we actually have to think less about how we communicate. In fact, communicating and collaborating across time, distance, and cultures has never been more complex or difficult. Written as a series of bulleted tips drawn from client experiences and best practices, Leading... more...

  • Communities of Practiceby Etienne Wenger

    Cambridge University Press 1998; US$ 36.00

    Presents a broad conceptual framework for thinking about learning as a process of social participation. more...