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Most popular at the top
- BCS Learning & Development Limited 2014; US$ 46.99
By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction. Providing clarification and expansion of the core ITILŪ texts, this new edition reflects the current thinking from ITIL and is aligned to the latest syllabus for the Intermediate Certificate in Service Offerings and Agreements. more...
- Emerald Group Publishing Limited 2008; US$ 199.00
This e-book is devoted to the publication of six papers that were presented at the IESM'05 (International Conference on Industrial Engineering and Systems Management) held in Marrakech, Morocco, May 16-19, 2005. These papers cover different aspects of optimization, maintenance and quality. more...
- Elsevier Science 2014; US$ 72.95
On the Shop Floor: Two Studies of Workshop Organization and Output is an empirical study of the social factors influencing output in factories. The book investigates the correlation between worker social behavior and production output levels. The text presents a firsthand account of the social behavior of workers in two separate and unrelated workshops.... more...
- Artech House 2002; US$ 69.00
This unique volume is the first to go beyond the theory of team dynamics and project management to present real world applications. The culmination of years of experience and research, the book describes practical techniques for building successful high performance project teams using actual examples from high tech companies. A concise guide for both... more...
- Emerald Group Publishing Limited 2006; US$ 199.00
In the context of organization change management, paradoxes are vehicles for advancing our understanding of change processes. This e-book contains a number of papers that offer varying theories to understanding and managing paradox. It includes papers describing paradoxes within large telecommunications companies; an article looking at the complexities... more...
- Allen & Unwin 1995; US$ 25.40
* Who is responsible for workplace safety? * Does self-regulation work? * Does safety pay? Managers are often reluctant to commit to occupational health and safety despite proven benefits to employees and the organisation. In Making Safety Work , Andrew Hopkins looks at the reasons behind the reluctance and argues that the current policy of emphasizing... more...
The Contribution of "Information Science" to the Social and Ethical Challenges of the Information AgeEmerald Group Publishing Limited 2007; US$ 199.00
This e-book explores the contribution of information science to social and ethical aspects of the information age such as: individual empowerment; education toward information awareness; information needs; the problem of decision making; manipulation of search result on the web; and the role of the information professionals in diminishing digital divide. more...
- Elsevier Science 2009; US$ 255.00
Fundamentals of Petroleum Refining presents the fundamentals of thermodynamics and kinetics, and it explains the scientific background essential for understanding refinery operations. The text also provides a detailed introduction to refinery engineering topics, ranging from the basic principles and unit operations to overall refinery economics. The... more...
- Wiley 2011; US$ 122.00 US$ 105.73
This book fills the gap between basic control configurations (Practical Process Control) and model predictive control (MPC). For those loops whose performance has a direct impact on plant economics or product quality, going beyond simple feedback or cascade can improve control performance, or specifically, reduce the variance about the target. However,... more...