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- Organisation for Economic Co-operation and Development 2010; US$ 35.00
Public administration has entered a new age. In the 1980s, less government was the prevailing idea; in the 1990s and early 21 st century, New Public Management was the dominant theme. Today, public administration is moving in new directions. Reforms are focusing on the quality of services for citizens and businesses... more...
- ABD Publishers 2009; US$ 35.00
The impact of the bureaucracy and public administration, however riddled with contentious opinion on its efficacy, cannot be denied in its giving shape to a rational mode of social orgnisation. The present book attempts to rationalise for the readers the principles and concepts that define public administration and the bureaucracy, with a special focus... more...
- Presses de l''niversite du Quebec 1997; US$ 24.00
Face à la globalisation des marchés, à l'utilisation massive des technologies de l'information et aux crises budgétaires, les gouvernements ont vu fondre leur marge de manouvre et la confiance des citoyens. Quel impact entraîneront les réformes radicales des administrations publiques sur le service à la clientèle,... more...
- Presses de l''niversite du Quebec 2008; US$ 39.00
Les réformes gouvernementales qui ont cours présentement en Occident imposent aux administrateurs publics de nouvelles exigences. Parmi celles-ci, on peut noter la qualité des services aux citoyens, la transparence des pratiques de gestion, le renforcement de l'imputabilité des gestionnaires, la reddition de comptes devant les... more...
- Palgrave Macmillan 2010; US$ 110.00
By comparing the autonomy, control and internal management of public organizations, this book show how New Public Management doctrines work out in three small European states with different politico-administrative regimes. Using survey data on 226 state agencies, hypotheses drawing on organization theory and neo-institutional schools are tested. more...
- Springer 2010; US$ 199.00
George Tsebelis' veto players approach has become a prominent theory to analyze various research questions in political science. Studies that apply veto player theory deal with the impact of institutions and partisan preferences of legislative activity and policy outcomes. It is used to measure the degree of policy change and, thus, reform capacity... more...
- Organisation for Economic Co-operation and Development 2010; US$ 49.00
Too much red tape! is one of the most common complaints from businesses and citizens in OECD countries. Administrative simplification is a regulatory quality tool to review and reduce administrative and regulatory procedures. It has remained high on the agenda in most OECD countries over the last decade and continues to be so.... more...
- John Benjamins Publishing Company 2001; US$ 102.00
Governments communicate with the public through all kinds of documents: forms, brochures, letters, policy papers, and so on. These public documents have an important role in any democracy and their design very much affects the efficiency with which governments can perform their tasks. Document designers, linguists and other communication experts in... more...
- University of Ottawa Press 1999; US$ 14.99
Governance connotes the way an organization, an economy, or a social system co-ordinates and steers itself. Some insist that governing is strictly a top-down process guided by authority and coercion, while others emphasize that it emerges bottom-up through the workings of the free market. This book rejects these simplistic views in favour of a more... more...