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- M&K Update Ltd 2010; US$ 15.98
No one should face aggression or violence in the workplace but these problems are increasingly being reported by health and social care workers and the people using their services. This helpful book explores the reasons why some individuals may become aggressive or violent and explains how a holistic approach can offer effective ways of preventing,... more...
- Springer Publishing Company 2012; US$ 49.00
A wealth of advocacy tools for health and mental health professionals at all levels of training and practice are included in this clear and comprehensive volume. Written by medical, legal, and policy experts, it fills a void in the literature by addressing multiple topics in advocacy in the health field as a whole. The text addresses the legislative... more...
- Springer 2009; US$ 34.95
Advice to the Young Physician introduces the origins of important teachings that form the basis of medicine as it has been taught by some of history's greatest educators in medicine. Advice to the Young Physician reveals how to make the transition from technician to healer. This book reinforces the humanistic side of patient care, which is often... more...
- Springer 2012; US$ 49.95
This book serves to unite biomedical principles, which have been criticized as a model for solving moral dilemmas by inserting them and understanding them through the perspective of the phenomenon of health care relationship. Consequently, it attributes a possible unification of virtue-based and principle-based approaches. more...
- Oxford University Press, USA 2013; US$ 33.99
The chapters in Patient Care and Professionalism are ordered so that the main character in this book, the patient, has the first voice, followed by the ancient history of professionalism, the recent resurrection of professionalism in the United Kingdom (UK), and finally professionalism in the United States (US). The eleven chapters cover the various... more...
- Rowman & Littlefield Publishers 2013; US$ 26.99
Healthcare professionals calculate dosage when dispensing medicine and determining treatment plans. This text applies the concept of dosage to communication. We often assume that ?more is more? when it comes to communicating, but in all interactions there are ideal and different ?quantities? of communication that will get the job done with a better... more...
- Auckland University Press 2012; US$ 23.99
Drawing upon real accounts of negligence, incompetence, and distrust, this book seeks to identify the key competencies of a good doctor, the ways in which medical care fails, and the roadblocks to ensuring that every licensed doctor is capable. Arguing that it is possible to improve patient care?by lifting the veils of secrecy and better informing... more...
- Springer 2014; US$ 179.00
This book challenges functional models for more aesthetic and ethical models, where communication is grounded in values systems of cultures. Here, communication is treated as a distributed phenomenon involving networks of persons, activities and artifacts, and extends beyond doctor-patient relationships to working in and across teams around patients.... more...
- McGraw-Hill Education 2011; US$ 47.00
This new text is a complete guide to patient engagement and participation in healthcare, which is a central theme of health policy in the UK and internationally. Angela Coulter explains the theories, models and policies used as well as giving extensive practical examples to illustrate the reality of patient involvement, and how it impacts on health... more...
- Wiley 2014; US$ 34.95
Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning, preparation, and persistence. Customer Service in Health Care is designed to provide readers with the fundamental information and skills to start or strengthen a customer... more...