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- Rowman & Littlefield Publishers 2013; US$ 26.99
Healthcare professionals calculate dosage when dispensing medicine and determining treatment plans. This text applies the concept of dosage to communication. We often assume that ?more is more? when it comes to communicating, but in all interactions there are ideal and different ?quantities? of communication that will get the job done with a better... more...
- Auckland University Press 2012; US$ 23.99
Drawing upon real accounts of negligence, incompetence, and distrust, this book seeks to identify the key competencies of a good doctor, the ways in which medical care fails, and the roadblocks to ensuring that every licensed doctor is capable. Arguing that it is possible to improve patient care?by lifting the veils of secrecy and better informing... more...
- Kohlhammer Verlag 2011; US$ 22.94
Der schwierige Patient - jeder Psychologe, Arzt und Therapeut kennt ihn, doch es gibt ihn nicht. Der schwierige Patient ist im Wesentlichen ein Interaktionsphšnomen, das Achtsamkeit erfordert. Die Bedeutung der Person, der Motive, der Verhaltensweisen und der situativen Rahmenbedingungen des Patienten und des Helfers an diesem Interaktionsphšnomen... more...
- SAGE Publications 1993; US$ 58.00
Montgomery offers a theory of caring, grounded in both clinical practice and theory, that advances caring as an intrinsic part of nursing. Demonstrating the depth and complexity of caring communication, she describes the qualities and behavioral manifestations needed to communicate caring to the patient, while admitting the emotional risks facing... more...
- Springer 2014; US$ 179.00
This book challenges functional models for more aesthetic and ethical models, where communication is grounded in values systems of cultures. Here, communication is treated as a distributed phenomenon involving networks of persons, activities and artifacts, and extends beyond doctor-patient relationships to working in and across teams around patients.... more...
- Wiley 2014; US$ 65.00
Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning, preparation, and persistence. Customer Service in Health Care is designed to provide readers with the fundamental information and skills to start or strengthen a customer... more...
- The University Press of Kentucky 2015; US$ 35.00
Social change has placed new demands on the practice of medicine, altering almost every aspect of patient care relationships. Just as medicine was encouraged to embrace the biological sciences some 100 years ago, recent directives indicate the importance of the social sciences in understanding biomedical practice. Humanistic challenges call for changes... more...
- Springer International Publishing 2014; US$ 109.00
This text is directed at every student of medicine regardless of level of training or specialty ambitions. Without imparting any education in medicine per se, each chapter teaches the prospective medical trainee the art of being a physician. The reader will be convinced early on, that there is more to being a good doctor than medical school didactics.... more...
- Bohn Stafleu van Loghum 2012; US$ 59.99
PatiŽnten hebben steeds meer behoefte aan goede en afgewogen informatie over hun medische situatie. Ook willen ze betrokken worden bij de medische besluitvorming. Daarom is het voor een zorgverlener belangrijk om goed te communiceren met een patiŽnt. Maar hoe breng je de kansen en risico's van een medische interventie over op een patiŽnt? En welke... more...
- Ashgate Publishing Ltd 2015; US$ 109.95
In the era of health democracy, where a patient?s right to be informed is not only widely advocated but also guaranteed by law, what is the real situation regarding patient information? Do patients receive the information that they request with regard to their diagnosis, prognosis or treatments? And what information do patients themselves give to... more...