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- Taylor and Francis 2013; US$ 280.00
Tavistock Press was established as a co-operative venture between the Tavistock Institute and Routledge & Kegan Paul (RKP) in the 1950s to produce a series of major contributions across the social sciences. This volume is part of a 2001 reissue of a selection of those important works which have since gone out of print, or are difficult to locate.... more...
- Oxford University Press 1998; US$ 59.99
On the basis of taped interviews with male and female doctors in a private practice setting, the author of this book demonstrates how patients (and doctors) can wield considerable influence in interactions. She shows their employment of verbal strategies to construct power in medical discourse. more...
- Demos Medical Publishing 2004; US$ 19.95
The Essential Patient Handbook was written for the millions of Americans who are dissatisfied with their medical care, and are looking for a practical no-nonsense way to get the help they need from their doctors. It contains lessons learned by two doctors (husband and wife) who endured immense challenges on the patient side of the medical care system.... more...
- Taylor and Francis 2013; US$ 51.95
This groundbreaking text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the MBI). more...
- Springer Publishing Company 2009; US$ 65.00
With this book, Allen educates healthcare professionals, particularly Emergency Department / Emergency Room personnel, and ED and hospital administrators, about ED violence to emphasize that this kind of violence poses a serious and real threat to personnel and facilities. Allen provides authoritative guidance, assessment tools, and a direction for... more...
- New Harbinger Publications 2006; US$ 16.95
Written by anxiety experts, Martin Antony, Ph.D. and Mark A. Watling, MD, this easy-to-read and practical guide will teach readers who experience extreme fear in situations involving blood, injections, surgery, physicians, and dental procedures, how to understand and overcome their medical phobia. more...
- Taylor and Francis 2014; US$ 29.95
Examine a compelling account of a professional caregiver?s inspirational struggle with a mind/body illness and the renewed sense of compassion his recovery provides. This uplifting narrative is the story of a caregiving professional stricken by panic attacks, a wounded healer desperate to be healed. When the Caregiver Becomes the Patient is the candid... more...
- Wiley 2014; US$ 60.00
Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with the fundamentalinformation and skills to start or strengthen a customer serviceinitiative... more...
- Taylor and Francis 2013; US$ 63.95
In the 1960s, feminists voiced their outrage about the health care system in the United States which routinely discriminated against women and, in so doing, literally jeopardized their health and well-being. Over a decade later, women's health advocates still stressed the need for reform of this male-dominated institution because of the on-going threat... more...
- Oxford University Press 2010; US$ 64.99
There is a vast literature on what has often been called the doctor-patient relationship, patient-provider interaction, therapist-patient encounter, and such like. However, it is thanks to recent advances within neuroscience, that we now find ourselves in a much better position to be able to describe and discuss the biological mechanisms that underlie... more...