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- Columbia University Press 2014; US$ 26.99
The health-care system in the United States is by far the most expensive in the world, yet its outcomes are decidedly mediocre in comparison to those of other countries. Poor communication between doctors and patients, Dennis Rosen argues, is at the heart of this disparity, a pervasive problem that damages not only the well-being of the patient but... more...
- De Gruyter Mouton 2014; US$ 112.00
How doctorsarrive atadiagnosis while talking to patients has hardly been studied. This book analyses the content of doctors' statements uttered before the actual diagnosis as well as their linguistic and interactional features andrespective cognitive processes. Prediagnostic statements include the patient in the process of finding a diagnosis but can... more...
- Springer 2014; US$ 19.99
Die Autoren nehmen in ihrem Buch einen Vergleich von 200 deutschen Krankenhausern im Hinblick auf die Kundenorientierung vor. Kriterien sind hierbei zum einen die Erreichbarkeit der Kliniken und zum anderen deren Aktivitat im Bereich Social Media. Anhand dieser Parameter wird ein Vergleich erstellt, welcher ein Benchmarking auf der Basis einer zuverlassigen... more...
- Taylor and Francis 2014; US$ 29.95
Examine a compelling account of a professional caregiver?s inspirational struggle with a mind/body illness and the renewed sense of compassion his recovery provides. This uplifting narrative is the story of a caregiving professional stricken by panic attacks, a wounded healer desperate to be healed. When the Caregiver Becomes the Patient is the candid... more...
- Springer 2014; US$ 179.00
This book challenges functional models for more aesthetic and ethical models, where communication is grounded in values systems of cultures. Here, communication is treated as a distributed phenomenon involving networks of persons, activities and artifacts, and extends beyond doctor-patient relationships to working in and across teams around patients.... more...
- Taylor and Francis 2014; US$ 140.00
Learn how to establish and maintain effective relationships with physicians with this authoritative new book. Chaplains will discover a wealth of information and insight into the often strained chaplain-physician relationship and will learn practical steps they can take to strengthen the ties between two very different professions. Each chapter, written... more...
- Business Expert Press 2013; US$ 19.95
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second... more...
- Auckland University Press 2013; US$ 21.88
What makes a good doctor? Are there bad doctors out there – and if so how do we protect patients from them? Can we inject more information, more trust and more assured competence into the medical system to solve these problems? Drawing on his years of dealing with patient concerns, Ron Paterson tackles these important questions. The book makes challenging... more...
- Vandenhoeck & Ruprecht 2013; US$ 40.15
Für den Psychiater und Psychoanalytiker Stavros Mentzos genügt eine deskriptive Herangehensweise an die Diagnostik psychischer Störungen nicht ? er blickt hinter die Erscheinungsbilder und erforscht die zugrunde liegenden psychodynamischen Prozesse. In seinem Gegenentwurf zum medizinischen Klassifikationssystem ICD-10 spielen intrapsychische Konflikte... more...