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- Ashgate Publishing Ltd 2013; US$ 139.95
Drawing together the latest research from Australia, Canada, the UK, and the US, (Re)Thinking Violence in Health Care Settings engages with the work of critical theorists such as Bourdieu, Butler, Foucault, Latour, and iek, amongst others, to address the issue of violence and theorise its workings in creative and controversial ways. more...
- Ashgate Publishing Ltd 2012; US$ 139.95
Within a variety of practice environments, health professionals often experience feelings of disgust and repulsion towards the presence of an abject object. This volume employs the work of Julia Kristeva, through a range of case studies from around the world to expose and highlight the important impact of the concept of abjection, which is historically... more...
- Business Expert Press 2013; US$ 19.95
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second... more...
- Springer Publishing Company 2004; US$ 70.00
This book provides an integrative analysis of new advances in patient education, and the current state of the field. Written by one of patient education's foremost experts, the book focuses on the following important areas: learning theory; ethics; measurement & outcomes; preparation for self management of chronic disease; mode of delivery; and... more...
- Springer Publishing Company 2012; US$ 49.00
A wealth of advocacy tools for health and mental health professionals at all levels of training and practice are included in this clear and comprehensive volume. Written by medical, legal, and policy experts, it fills a void in the literature by addressing multiple topics in advocacy in the health field as a whole. The text addresses the legislative... more...
- Springer 2011; US$ 9.99
Kundenorientierung ist mehr als nur der diplomatische Umgang mit schwierigen Kunden. Sie ist eine Selbstverst ndlichkeit. In Krankenh usern, Pflegeheimen und Praxen wird ein Faktor zur Kundenbindung immer wichtiger: der Umgang mit den Patienten. Wie Kundenorientierung gelebt werden kann, schildert der Autor anhand zahlreicher Beispiele: Wie sollten... more...
- Taylor and Francis 2005; US$ 24.95
Before You See Your First Client begins where courses, workshops, training seminars, and textbooks leave off, providing a candid behind-the-scenes look at the fields of therapy, counseling and human services. In a reader-friendly and accessible style, Dr. Howard Rosenthal offers his readers 55 useful and practical ideas for the implementation, improvement,... more...
- Springer New York 2014; US$ 49.99
This volume provides a theoretical framework for visionary leadership as well as specific management techniques to achieve success. The authors focus on maintaining a consistent set of behavioral characteristics for both the leader and the organization as a whole. The text is written in a conversational style using the authors' personal experiences... more...