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- Ashgate Publishing Ltd 2013; US$ 139.95
This comprehensive volume explores various forms of violence in health care settings. Using a broad range of critical approaches in the field of anthropology, cultural studies, gender studies, political philosophy and sociology, it examines violence following three definite yet interrelated streams: institutional and managerial violence against health... more...
- Ashgate Publishing Ltd 2012; US$ 139.95
Within a variety of practice environments, health professionals often experience feelings of disgust and repulsion towards the presence of an abject object. This volume employs the work of Julia Kristeva, through a range of case studies from around the world to expose and highlight the important impact of the concept of abjection, which is historically... more...
- Business Expert Press 2013; US$ 19.95
As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second... more...
- Springer Publishing Company 2004; US$ 70.00
This book provides an integrative analysis of new advances in patient education, and the current state of the field. Written by one of patient education's foremost experts, the book focuses on the following important areas: learning theory; ethics; measurement & outcomes; preparation for self management of chronic disease; mode of delivery; and... more...
- Springer Publishing Company 2012; US$ 49.00
A wealth of advocacy tools for health and mental health professionals at all levels of training and practice are included in this clear and comprehensive volume. Written by medical, legal, and policy experts, it fills a void in the literature by addressing multiple topics in advocacy in the health field as a whole. The text addresses the legislative... more...
- Ashgate Publishing Ltd 2015; US$ 109.95
In the era of health democracy, where a patient?s right to be informed is not only widely advocated but also guaranteed by law, what is the real situation regarding patient information? Do patients receive the information that they request with regard to their diagnosis, prognosis or treatments? And what information do patients themselves give to... more...
- Springer 2011; US$ 9.99
Kundenorientierung ist mehr als nur der diplomatische Umgang mit schwierigen Kunden. Sie ist eine Selbstverst ndlichkeit. In Krankenh usern, Pflegeheimen und Praxen wird ein Faktor zur Kundenbindung immer wichtiger: der Umgang mit den Patienten. Wie Kundenorientierung gelebt werden kann, schildert der Autor anhand zahlreicher Beispiele: Wie sollten... more...
- Taylor and Francis 2005; US$ 24.95
Before You See Your First Client begins where courses, workshops, training seminars, and textbooks leave off, providing a candid behind-the-scenes look at the fields of therapy, counseling and human services. In a reader-friendly and accessible style, Dr. Howard Rosenthal offers his readers 55 useful and practical ideas for the implementation, improvement,... more...