The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry...

New to

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books
Hospitality industry

Most popular at the top

  • 100 Things to Do Before You Dieby Dave Freeman; Neil Teplica

    Taylor Trade Publishing 1999; US$ 9.99

    Highlights the wildest and most exciting events on the planet and looks at travel in a brand-new way. more...

  • Hospitality, Tourism, and Lifestyle Conceptsby Eric Laws; Maree Thyne

    Taylor and Francis 2012; US$ 62.95

    Explore how lifestyle concepts are linked to marketing the hospitality and tourism industry Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted... more...

  • Ocean Travel and Cruisingby Kaye Sung Chon; Arthur Asa Berger

    Taylor and Francis 2012; US$ 62.95

    A one-of-a-kind analysis of ocean cruising! In Ocean Travel and Cruising: A Cultural Analysis, noted author Arthur Asa Berger turns his critical eye to the phenomenon of ocean cruising. This academically solid yet reader-friendly book brings a multidisciplinary cultural studies approach to the subject, examining ocean cruising from economic, semiotic,... more...

  • Innovation in Hospitality and Tourismby Mike Peters

    Taylor and Francis 2012; US$ 62.95

    Get the latest research on new ways to measure innovation in the tourism value chain Until now, most available research on innovation in tourism product service and development has focused on concepts, rather than facts. Innovation in Hospitality and Tourism presents empirical studies that identify the major push and pull factors of innovation in... more...

  • Current Issues and Development in Hospitality and Tourism Satisfactionby Muzaffer Uysal; John A Williams

    Taylor and Francis 2013; US$ 62.95

    Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction... more...

  • Customer Service in Tourism and Hospitalityby Simon Hudson; Louise Hudson

    Goodfellow Publishers Ltd 2012; US$ 48.00

    Provides the ?whys? and ?hows?of customer service. Easy to read, very current, and full of references to all the latest research. Chapters cover financial and behavioural consequences of customer service, consumer trends, developing and maintaining a service culture, managing service encounters, CRM and much more. more...

  • Hospitality Marketingby Neil Wearne; Alison Morrison

    Taylor and Francis 2013; US$ 65.95

    Hospitality Marketing is a no-nonsense, practical book which has been revised and adapted for a wider market, including European and international examples. It shifts the major emphasis of hospitality marketing onto building a business from the inside by word-of-mouth rather than relying mostly on the endeavours of outside promotion. Hospitality... more...

  • Event Management in Sport, Recreation and Tourismby Cheryl Mallen; Lorne Adams

    Taylor and Francis 2013; US$ 59.95

    Now in a fully revised and updated second edition, Event Management in Sport, Recreation and Tourism provides a comprehensive theoretical and practical framework for planning and managing events. Focusing on the role of the event manager and their diverse responsibilities through each phase of the event planning process, this is still the only textbook... more...

  • Conferences and Conventions 3rd editionby Tony Rogers

    Taylor and Francis 2013; US$ 73.95

    Conferences and Conventions: A Global Industry 3rd edition provides a comprehensive introduction to the key elements of the global conference, convention and meetings industry. It examines the industry?s origins, structure, economic, social and environmental impacts, education, training and career opportunities, and the industry's future development.... more...

  • Profit Planningby Peter Harris

    Goodfellow Publishers Ltd 2013; US$ 48.00

    A complete guide to using key managerial accounting techniques for planning, controlling and improving profitability at the business property level - the ?cutting-edge? of routine decision making. Extended edition now includes a major new section Step-by-Step: Quantitative analysis of cost functions in hotels & restaurants. more...