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Hospitality industry

Most popular at the top

  • The Business of Event Planningby Judy Allen

    Wiley 2010; US$ 50.00 US$ 30.00

    Practical tools and expert advice for professional event planners Before planning an event, there is much that must be done behind the scenes to make the event successful. Before any thought is even given to timing or location of the event, before the menus are selected and the decor designed, there are proposals to be written, fees and contracts... more...

  • Event Planning Ethics and Etiquetteby Judy Allen

    Wiley 2010; US$ 45.00 US$ 31.50

    The world of event planning can be alluring and dangerous at once-exotic locales, wining and dining, and people traveling without their spouses. In such situations the line between business and pleasure blurs and the nature of relationships gets cloudy. With a thoughtless act or a less-than-tactful word, long-lasting business relationships can be ruined... more...

  • Meeting and Event Planning For Dummiesby Susan Friedmann

    Wiley 2011; US$ 21.99 US$ 17.59

    Expert advice on how to stage the perfect event every time "A terrific resource of information for anyone in the event-planning business." --James Spellos, CMP, President, Meeting U. Meeting & Event Planning For Dummies is a practical step-by-step guide to the strategies and techniques event-planning professionals use to bring people together.... more...

  • Events Managementby Razaq Raj; Paul Walters; Tahir Rashid

    SAGE Publications 2008; US$ 67.00

    ?This is an excellent publication, that correctly reviews the external environment associated with events, both in the context of the theoretical and operational? - Neil Robinson, University of Salford Guiding readers through the practicalities of events management, this book is the resource for understanding the many elements of working successfully... more...

  • Tourism and Hospitalityby Jaime Seba

    Apple Academic Press 2011; US$ 149.95

    Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues... more...

  • Events Managementby Glenn Bowdin; Johnny Allen; Rob Harris; Ian McDonnell; William O'Toole

    Taylor and Francis 2012; US$ 64.95

    Events Management is the must-have introductory text providing a complete A-Z of the principles and practices of planning, managing and staging events. The book: introduces the concepts of event planning and management presents the study of events management within an academic environment discusses the key components for staging an event, covering... more...

  • The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer?s Businessby Sriram Dasu; Richard Chase

    McGraw-Hill Education 2013; US$ 28.00 US$ 22.96

    Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what?s driving your customer's behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic climate, the customer service experience is more critical... more...

  • Tiny Food Party!by Teri Lyn Fisher; Jenny Park

    Quirk Books 2013; US$ 18.95

    Hors d'oeuvres have a reputation for requiring frou-frou ingredients that are difficult to identify?let alone locate in a grocery store. (When's the last time you ate an amuse-bouche at home?) It's about time for an appetizer cookbook that has fun with the concept of tasting an entire meal in one bite! With Tiny Food Party! , Teri Lyn Fisher and... more...

  • Informationsmanagement im Tourismusby Axel Schulz; Uwe Weithöner; Robert Goecke

    De Gruyter 2010; US$ 70.00

    Ziel des Lehrbuches ist es, einen umfassenden Einblick in das gesamte Spektrum elektronischer Informations-, Kommunikations- und Reservierungssysteme im Tourismus zu geben. Das Lehrbuch umfasst die Inhalte der Vorlesungen mit Übungen an Hochschulen aller Ebenen. more...

  • Hotelmanagementby U. Karla Henschel; Axel Gruner; Burkhard von Freyberg

    De Gruyter 2013; US$ 56.00

    In diesem Lehrbuch werden Strukturmerkmale der Hotellerie und Entwicklungen auf dem Hotelmarkt betrachtet. Der Hotelbetrieb, seine Leistungen und die Organisation werden ebenso dargestellt wie die Unternehmenspolitik und Planung. Qualitäts-, Personal-, Kostenmanagement sowie Investition und Finanzierung sind weitere Schwerpunkte. In dieser Auflage... more...