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Most popular at the top
- SAGE Publications 2008; US$ 67.00
?This is an excellent publication, that correctly reviews the external environment associated with events, both in the context of the theoretical and operational? - Neil Robinson, University of Salford Guiding readers through the practicalities of events management, this book is the resource for understanding the many elements of working successfully... more...
- Emerald Group Publishing Limited 2011; US$ 199.00
To provide a basis for understanding the trends and issues that are related to the major areas in hospitality, the International Journal of Contemporary Hospitality Management presents an ebook that comprises review articles, each focusing on a specific area and providing important information about the past and present research efforts, together with... more...
- Springer 2012; US$ 74.95
This book offers insights into important trends and future scenarios in the global tourism and travel industry. Besides the general topics (aviation and hospitality industry, destination management, marketing, and distribution management) it analyses current challenges and impacts resulting especially from developments in social media, corporate social... more...
- Wiley 2012; US$ 21.95
You're at a fancy downtown restaurant for dinner with a million-dollar business deal on the table. The waiter hands you the wine list. Now what? So much for that shiny MBA and your powerful business connections. What matters right now, at this moment, is your wine IQand your ability to entertain this client in a way he or she will never forget.... more...
- Apple Academic Press 2011; US$ 129.95
1. Tourism National Park Service 2. Tourism Development in Local Communities Fariborz Aref, Ma?rof Redzuan, Sarjit S. Gill, and Abrisham Aref 3. Local Communities and Tourism Development Fariborz Aref and Ma?rof Redzuan 4. Rebuilding After Catastrophe Hejiang Shen, Limei Yuan, Yana Liu, Zhang Ying, and Wei Fei 5. Tourist Preferences Study Using... more...
- Taylor and Francis 2012; US$ 64.95
Events Management is the must-have introductory text providing a complete A-Z of the principles and practices of planning, managing and staging events. The book: introduces the concepts of event planning and management presents the study of events management within an academic environment discusses the key components for staging an event,... more...
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer?s BusinessMcGraw-Hill Education 2013; US$ 28.00
Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what?s driving your customer's behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic climate, the customer service experience is more... more...
- Taylor and Francis 2013; US$ 66.95
Conferences and Conventions: A Global Industry 3rd edition provides a comprehensive introduction to the key elements of the global conference, convention and meetings industry. It examines the industry?s origins, structure, economic, social and environmental impacts, education, training and career opportunities, and the industry's future development.... more...
- Quirk Books 2013; US$ 18.95
Hors d'oeuvres have a reputation for requiring frou-frou ingredients that are difficult to identify?let alone locate in a grocery store. (When's the last time you ate an amuse-bouche at home?) It's about time for an appetizer cookbook that has fun with the concept of tasting an entire meal in one bite! With Tiny Food Party! , Teri Lyn Fisher and... more...
- De Gruyter 2010; US$ 70.00
Ziel des Lehrbuches ist es, einen umfassenden Einblick in das gesamte Spektrum elektronischer Informations-, Kommunikations- und Reservierungssysteme im Tourismus zu geben. Das Lehrbuch umfasst die Inhalte der Vorlesungen mit Übungen an Hochschulen aller Ebenen. more...