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Hospitality industry

Most popular at the top

  • Tourism and Hospitalityby Jaime Seba

    Apple Academic Press 2011; US$ 129.95

    Tourism has become a key global economic activity as expectations with regard to our use of leisure time have evolved, attributing greater meaning to our free time. Tourism is one of the world s largest industries, and in many regions it is the single largest source of investment and employment. This new book provides a look at many important issues... more...

  • The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer?s Businessby Sriram Dasu; Richard Chase

    McGraw-Hill Education 2013; US$ 28.00

    Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what?s driving your customer's behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer experience--every time. In this economic climate, the customer service experience is more... more...

  • Tiny Food Party!by Teri Lyn Fisher; Jenny Park

    Quirk Books 2013; US$ 18.95

    Hors d'oeuvres have a reputation for requiring frou-frou ingredients that are difficult to identify?let alone locate in a grocery store. (When's the last time you ate an amuse-bouche at home?) It's about time for an appetizer cookbook that has fun with the concept of tasting an entire meal in one bite! With Tiny Food Party! , Teri Lyn Fisher and... more...

  • The Ethical Travel Guideby Polly Pattullo; Orely Minelli

    Taylor and Francis 2013; US$ 27.95

    If you're tired of Tourist Traps and Guilt Trips, or just want to have a positive impact on local people and their environment, this book is for you. Find hundreds of new ideas for your next holiday and visit amazing communities not listed in other guidebooks. The Ethical Travel Guide is a natural successor to Tourism Concern's hugely popular Good... more...

  • What Westerners Have for Breakfastby John McBeath

    Transit Lounge 2013; US$ 12.99

    In the mid-eighties John McBeath and his partner Sue left Australia for India with the dream to open a European-style pensione in an old Portuguese villa in Goa. After several visits to India they had realised that Goa with its European influences, pristine beaches, and laid-back tropical lifestyle was at the start of a tourism boom. Now told for the... more...

  • Promoting and Marketing Eventsby Nigel Jackson

    Taylor and Francis 2013; US$ 48.99

    This accessible book introduces students to the theories, concepts and skills required to promote an event successfully. To promote an event effectively it is essential to understand marketing, but it is also important to recognise that it is not just consumers who are the audience: other publics who may not necessarily attend can have a fundamental... more...

  • Sustainable Event Management: A Practical Guideby Meegan Lesley Jones; Meegan Jones

    Taylor and Francis 2014; US$ 57.95

    Gatherings of people for a purpose always have and always will be a part of the human story. Those staging these events have a social and environmental responsibility to manage their impacts and enhance their positive lasting legacies. Written by a leader in the field, this book is a practical, step-by-step guide taking readers through the key aspects... more...

  • DEVELOPING A SUCCESSFUL INFRASTRUCTby Robert R. Nelson

    Taylor and Francis 2014; US$ 55.95

    A multidisciplinary approach to the challenges of developing a “complete package” for convention and event tourism To be successful in today?s competitive convention and event tourism market, communities need to provide a complete package that includes quality lodging, convenient and affordable transportation, restaurants, entertainment, and tourist... more...

  • Hotelmanagementby U. Karla Henschel; Axel Gruner; Burkhard von Freyberg

    De Gruyter Oldenbourg 2013; US$ 557.00

    In diesem Lehrbuch werden Strukturmerkmale der Hotellerie und Entwicklungen auf dem Hotelmarkt betrachtet. Der Hotelbetrieb, seine Leistungen und die Organisation werden ebenso dargestellt wie die Unternehmenspolitik und Planung. Qualitäts-, Personal-, Kostenmanagement sowie Investition und Finanzierung sind weitere Schwerpunkte. In dieser Auflage... more...