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- Goodfellow Publishers Ltd 2011; US$ 45.00
Many aspire to be leaders and entrepreneurs where they can set the tone of business. This is particularly true in the hospitality industry where entrepreneurship is a dominant force, yet few people understand what it demands to be a leader in the sector more...
- Andrews UK 2011; US$ 4.49
Basil Fawlty has reincarnated in Eastbourne as Harry Pope, he enters into a disastrous partnership with a Californian businessman, and buys a 28 bedroom hotel. He employs Polish, not Spanish, staff, blocks the purchase of a £10,000 ornamental fountain for the front garden, and enters into a hate relationship with Volvo estate drivers. He discovers... more...
- Andrews UK 2011; US$ 4.49
The second in the series,You remember Harry Pope telling you in his previous book How Not to Run A Hotel? In this latest book, he gives you more advice. Did you know that interior designers have the letter Q in their name, and also wear designer scarves? No, neither did Harry until he received a call from out of the blue from his Californian... more...
- Wiley 2012; US$ 21.95 US$ 19.50
Master the art of entertaining and cement lasting business relationships in the process You're at a fancy downtown restaurant for dinner with a million-dollar business deal on the table. The waiter hands you the wine list. Now what? So much for that shiny M.B.A. and your powerful business connections. What matters right now, at this moment, is... more...
- Goodfellow Publishers Ltd 2012; US$ 9.49
Contemporary Tourism Reviews will provide you with critical, state-of-the-art surveys of all of the major areas of tourism study to people who are coming to a topic for the first time. The CTR series provides accessible and structured overviews to all areas of research in the broadly defined subject of tourism with links to original sources of information,... more...
- The Spinney Press 2012; US$ 17.87
Australians spend about a third of their weekly household food budget on food prepared outside the home. These meals tend to be fast food and take-away, which are often high in saturated fats, salt and sugar. Excessive consumption of fast food contributes to obesity, heart disease and a range of other conditions. Junk food should only be... more...
- Goodfellow Publishers Ltd 2012; US$ 48.00
Now in its second edition, Contemporary Tourism: an international approach presents a new and refreshing approach to the study of tourism, considering issues such as the changing world order, destination marketing, tourism ethics, pro-poor tourism and implications for the patterns and flow of tourism in the future. more...
- Apple Academic Press 2011; US$ 149.95
This title includes a number of Open Access chapters. In the last several decades, international traffic volume has significantly increased, raising the risk of infectious diseases and their spread. In this important volume, the impact of health issues is explored in connection with travel. Not only does the book explore the risk of diseases such... more...
- Gabler Verlag 2012; US$ 79.40
Customer Experience Management (CEM) ist ein Prozess des strategischen Managements zur Gestaltung aller Kundenerlebnisse mit einem Unternehmen über sämtliche Kundenkontaktpunkte hinweg. Kundenerlebnisse finden vor, während und nach dem Kauf eines Produkts oder einer Dienstleistung statt, wobei die Schaffung eines ganzheitlichen Kundenerlebnisses über... more...