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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyMcGraw-Hill Education 2008; US$ 25.95
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time,... more...
- Atlantic Publishing Group Inc 2014; US$ 19.98
This comprehensive handbook will clearly demonstrate how to set up, operate and manage a financially successful bed-and-breakfast or small hotel. more...
- University Press of Florida 2015; US$ 39.95
Henry Flagler's opulent Hotel Ponce de Leon drew worldwide praise from the day its elaborately carved doors opened in 1888. Built in the Spanish Renaissance Revival style, the architectural and engineering marvel featured the talents of a team of renowned artisans, including the designs of architects John Carrère, Thomas Hastings, and Bernard Maybeck,... more...
- Emerald Group Publishing Limited 2011; US$ 199.00
To provide a basis for understanding the trends and issues that are related to the major areas in hospitality, the International Journal of Contemporary Hospitality Management presents an ebook that comprises review articles, each focusing on a specific area and providing important information about the past and present research efforts, together with... more...
- Taylor and Francis 2013; US$ 105.00
Hotel Design, Planning and Development presents the most significant hotels developed internationally in the last ten years so that you can be well-informed of recent trends. The book outlines essential planning and design considerations based on the latest data, supported by technical information and illustrations, including original plans, so you... more...
- Taylor and Francis 2013; US$ 72.95
This book provides detailed, up-to-date knowledge that will help property professionals become successful in the hotel market. The book includes a range of valuation practices and shows the reader the most effective way to read, manage and work their way through this highly competitive market. The author focuses on current methodology and practice... more...
- Open Road Media 2014; US$ 14.99
Sonny Kleinfield gives readers a glimpse of luxury, exploring the goings-on of New York?s Plaza Hotel Considered the world?s finest luxury hotel upon opening its doors in 1907, the Plaza has hosted kings and queens, tycoons, legends of culture, and world leaders. In The Hotel , Sonny Kleinfield dives into the world of luxury accommodation, focusing... more...
- Emerald Group Publishing Limited 2007; US$ 199.00
Earlier versions of the articles in this e-book were presented at Fifteenth Annual Research Conference of the UK's Council for Hospitality Management Education (CHME). All articles were chosen to appear in this collection due to their bearing on the nature of hospitality management work and the skills needed by managers, and educational provision... more...
- McGraw-Hill Education 2000; US$ 12.95
Opportunities in Hotel and Motel Management Careers offers job seekers essential information about a variety of careers within the hotel and motel management field and includes training and education requirements, salary statistics, and professional and Internet resources. more...