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Most popular at the top

  • Business of Hotelsby Hadyn Ingram

    Taylor and Francis 2007; US$ 55.95

    The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations... more...

  • Hotel Convention Sales, Services and Operationsby Pat Golden-Romero

    Taylor and Francis 2007; US$ 64.95

    This text provides a comprehensive look at the fast growing meetings and convention market segment. A useful ?how- to? guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection,... more...

  • Front Officeby P. Abbott; S. Lewry

    Taylor and Francis 2010; US$ 55.95

    Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text: · user-friendly style of writing and accessible page layout enables students to... more...

  • In Search of Hospitalityby Conrad Lashley; Alison Morrison

    Taylor and Francis 2010; US$ 61.95

    'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby... more...

  • The Business of Resort Managementby Peter Murphy

    Taylor and Francis 2009; US$ 67.95

    How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social... more...

  • Hospitality Business Developmentby Ahmed Hassanien; Crispin Dale; Alan Clarke; Michael W. Herriott

    Taylor and Francis 2010; US$ 57.95

    Hospitality Business Development analyzes and evaluates the different aspects of business growth routes and development processes in the international hospitality industry. It considers the essential features of the strategic business context, in which any hospitality organization operates, and:   ? explores the essential requirements and challenges... more...

  • Eco-advantage in the Hospitality Industryby Joseph Chen; Philip Sloan; Willy Legrand

    Taylor and Francis 2010; US$ 62.95

    A clear understanding of the issues surrounding climate change, global warming, air and water pollution, ozone depletion, deforestation, the loss of biodiversity and global poverty is essential for every manager in the hospitality industry. Present and future hospitality executives need to know how sustainable management systems can be integrated... more...

  • Hospitality Retail Managementby Conrad Lashley

    Taylor and Francis 2009; US$ 57.95

    'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of... more...

  • Qualitätsmanagement in Tourismus-Destinationenby Anke Müller

    Diplomica Verlag 2009; US$ 48.53

    Durch Globalisierung, technischen Fortschritt und mehr Qualitätsbewusstsein haben sich in den letzten Jahren zahlreiche Konkurrenten in den verschiedensten Branchen - auch im Tourismus - stark verbessert und die traditionellen Qualitätsanbieter eingeholt oder sogar überholt. Das sich kontinuierlich verändernde Nachfrageverhalten der Gäste und die... more...

  • Design and Layout of Foodservice Facilitiesby John C. Birchfield; John Birchfield

    John Wiley & Sons, Inc. 2008; US$ 52.50

    A complete guide for the entire facility design process?--revised and updated In today's fast-moving business climate, the foodservice professional will likely be involved in several facility design projects over his or her career. Design and Layout of Foodservice Facilities , Third Edition provides a comprehensive reference for every step of the... more...