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Most popular at the top
- Taylor and Francis 2004; US$ 68.95
Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and... more...
- Taylor and Francis 2012; US$ 62.95
Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, it provides an essential guide for students and professionals on how to manage hospitality facilities to their best effect, using... more...
- Wiley 2006; US$ 62.50 US$ 54.17
This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionals and academics. Within a... more...
- Wiley 2006; US$ 71.50 US$ 50.05
The updated guide to running a successful hotel front office Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as... more...
- Taylor and Francis 2006; US$ 100.00
This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare,... more...
- Taylor and Francis 2012; US$ 67.95
Marketing Destinations and Venues for Conferences, Conventions and Business Events covers key areas in marketing and promotion, such as: * Trends and issues in destination and venue marketing * Strategic marketing planning, ROI and strategy evaluation * Destination and venue selling strategies * Future challenges, opportunities and supply-side developments more...
- Wiley 2007; US$ 14.95 US$ 10.47
Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish,... more...
- Demos Medical Publishing 2006; US$ 21.95
Many wheelers and slow walkers interested in travel assume that inns and bed and breakfasts will be inconvenient, inaccessible, or unaccommodating. Candy Harrington debunks this myth in There is Room at the Inn: Inns and B&Bs for Wheelers and Slow Walkers . She shows that inns and B&B's can actually be more accessible than many hotels, and than inn... more...
- Taylor and Francis 2007; US$ 55.95
The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations... more...
- Taylor and Francis 2007; US$ 64.95
This text provides a comprehensive look at the fast growing meetings and convention market segment. A useful ?how- to? guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection,... more...