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Most popular at the top

  • Hotel Front Office Managementby James A. Bardi

    Wiley 2006; US$ 71.50

    The updated guide to running a successful hotel front office Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing... more...

  • There is Room at the Innby Candy B. Harrington

    Demos Medical Publishing 2006; US$ 21.95

    Many wheelers and slow walkers interested in travel assume that inns and bed and breakfasts will be inconvenient, inaccessible, or unaccommodating. Candy Harrington debunks this myth in There is Room at the Inn: Inns and B&Bs for Wheelers and Slow Walkers . She shows that inns and B&B's can actually be more accessible than many hotels, and than inn... more...

  • Chocolates on the Pillow Aren't Enoughby Jonathan M. Tisch; Karl Weber

    Wiley 2007; US$ 14.95

    Praise for Chocolates on the Pillow Aren't Enough "Jonathan recognizes that in today's Internet-fed, savvy-consumer world, it is the people-to-people connections, regardless of price point, that differentiate a customer's experience. Gimmicks come and go, but without sincere and caring people delivering the overall experience, from start to finish,... more...

  • Business of Hotelsby Hadyn Ingram

    Taylor and Francis 2007; US$ 55.95

    The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations... more...

  • Hotel Convention Sales, Services and Operationsby Pat Golden-Romero

    Taylor and Francis 2007; US$ 64.95

    This text provides a comprehensive look at the fast growing meetings and convention market segment. A useful ?how- to? guide, it takes students through all aspects of selling and servicing a convention at a hotel or other group meeting facility. In addition, it profiles the customer for meetings and conventions, the planners in charge of site selection,... more...

  • Culture and career developmentby Nick Johns; Richard E Teare

    Emerald Group Publishing Limited 2007; US$ 199.00

    This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give... more...

  • Culinary Calculationsby Terri Jones

    John Wiley & Sons, Inc. 2008; US$ 41.95

    The math skills needed for a successful foodservice career—now in a new edition Culinary Calculations, Second Edition provides the mathematical knowledge and skills that are essential for a successful career in today's competitive foodservice industry. This user-friendly guide starts with basic principles before introducing more specialized... more...

  • Die Kücheby Klaus Spechtenhauser

    Springer 2006; US$ 44.95

    Das Buch erschliet den Lesern die Kche als zentralen Wohnraum des huslichen Lebens. Die Autorinnen und Autoren untersuchen die Kche nachdem sie seit den 90er Jahren als modisch-reprsentatives Designobjekt ins Zentrum rckte in Bezug auf ihre architektonischen, kulturellen, sozialen sowie konomischen Bedeutungen. Vorgestellt werden wichtige Entwicklungstendenzen... more...

  • 18 Steps for Starting Your Businessby Linda Pinson

    Out Of Your Mind . . . And Into The Mark 2008; US$ 18.95

    Starting your own business is always exciting, but it also means that you need to understand and do all of the things that will turn your great idea into a functioning company.With all of the things to be considered (your business name, location, legal structure, business license, seller?s permits, insurance, web site, finance, marketing, etc.), it... more...

  • The Complete Idiot's Guide to Running a Bed & Breakfastby Park Davis; Susannah Craig

    DK Publishing 2001; US$ 19.95

    You're no idiot, of course. You've had the pleasure of staying at a few bed and breakfasts, and you'd love to open a charming inn of your own. But when you think about what it takes to get a business up and running, you want to hang the Do Not Disturb sighn. This is your wake-up call! 'The Complete Idiot's Guide to Running a Bed and Breakfast'... more...