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Most popular at the top
- Taylor and Francis 2012; US$ 67.95
Marketing Destinations and Venues for Conferences, Conventions and Business Events covers key areas in marketing and promotion, such as: * Trends and issues in destination and venue marketing * Strategic marketing planning, ROI and strategy evaluation * Destination and venue selling strategies * Future challenges, opportunities and supply-side developments more...
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel CompanyMcGraw-Hill Education 2008; US$ 19.46
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time,... more...
- Wiley 2001; US$ 52.00
Catering and special events are a fast-growing area in today's food and beverage industry. On-premise catering accounts for about two-thirds of all catering sales, encompassing food produced on-sit in hotels, wedding facilities, conference centers, clubs and other venues. This book--the only one of its kind--covers the concepts and information that... more...
- Taylor and Francis 2009; US$ 49.95
Planning Research in Hospitality and Tourism provides a concise and clear approach to planning research projects which are a necessity in most hospitality and tourism courses taught at degree level. The text considers the particular characteristics of the hospitality and tourism industry, whilst providing a balanced approach toward both quantitative... more...
- Wiley 2008; US$ 71.50
Principles of Food, Beverage, and Labor Cost Controls, Ninth Edition has defined the cost control course for generations of students. This new edition continues the tradition of presenting comprehensive yet concise information on cost control that is updated to reflect today's technology driven environment Key terms, key concepts, review questions,... more...
- Diplomica Verlag 2009; US$ 39.14
Durch Globalisierung, technischen Fortschritt und mehr Qualitätsbewusstsein haben sich in den letzten Jahren zahlreiche Konkurrenten in den verschiedensten Branchen - auch im Tourismus - stark verbessert und die traditionellen Qualitätsanbieter eingeholt oder sogar überholt. Das sich kontinuierlich verändernde Nachfrageverhalten der Gäste und die... more...
- Emerald Group Publishing Limited 2008; US$ 199.00
This e-book includes tourism and hospitality papers from the University of Central Florida Rosen College. Papers look at human resource management and marketing more...
- Wiley 2008; US$ 31.00
An excellent training tool for both hospitality programs and working restaurant managers, Restaurant Service Basics, 2nd Edition considers the entire dining experience in situations ranging from formal to casual. Step-by-step instructions guide readers through service functions. Different types of service French, American, English, Russia, Family-style,... more...
- Wiley 2009; US$ 21.99 US$ 17.59
Learn to: Choose a location and make it your own Create a profitable business plan Decorate and renovate your property Market your property for maximum occupancy All the tools you need to start and run a profitable B&B Do you dream of owning a B&B? This friendly, practical guide shows you how to make your dream a... more...
- Wiley 2011; US$ 21.99 US$ 17.59
Millions of Americans dream of owning and running their own restaurant — because they want to be their own boss, because their cooking always draws raves, or just because they love food. Running a Restaurant For Dummies covers every aspect of getting started for wannabe restaurateurs. From setting up a business plan and finding financing, to... more...