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Most popular at the top
- Port Campbell Press 2011; US$ 14.99
Fulfilling the dream of many a book-lover, Annette Freeman bravely stepped outside her mid-life comfort zone and opened a bookshop cafe in the heart of Sydney. 'Tea In The Library' became a beloved haven of readers and a cosy forum for writers. Plus a great place for coffee - and nineteen varieties of tea. But behind the scenes were anxieties... more...
- Springer 2011; US$ 139.00
"Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service." ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon... more...
- Goodfellow Publishers Ltd 2013; US$ 48.00
Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals. more...
- Transit Lounge 2013; US$ 12.99
In the mid-eighties John McBeath and his partner Sue left Australia for India with the dream to open a European-style pensione in an old Portuguese villa in Goa. After several visits to India they had realised that Goa with its European influences, pristine beaches, and laid-back tropical lifestyle was at the start of a tourism boom. Now told for the... more...
- Apple Academic Press 2014; US$ 129.95
This new book focuses on the important concern of sustainability in tourism and hospitality industry. As the world?s natural resource base is limited, the world is looking for solutions in the domains of energy, water, alternate building materials, resource redeployment, and sustainable livelihoods as well. The tourism and hospitality industry is... more...
- Taylor and Francis 2014; US$ 63.95
Find out how accurate forecasting and analysis can prevent costly mistakes! Management Science Applications in Tourism and Hospitality examines innovative tools for evaluating performance and productivity in tourism offices, hotels, and restaurants. This collection of recent studies focuses on two important topics of management science: forecasting... more...
- Taylor and Francis 2014; US$ 65.95
This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour... more...
- SAGE Publications 2013; US$ 43.00
Finally there is a key concepts book in hospitality management available on the market! Tailored to your course structure and written with your needs in mind, as well as being international in its core (contributors from around the globe), this makes out for an excellent companion throughout your hospitality degree. more...