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Most popular at the top
- Taylor and Francis 2010; US$ 58.95
Vacation ownership is becoming a mainstream travel product. Continued growth based on number of units sold and an increasing number of international brands has placed this segment in a very strong position. As the market continues to grow there is an increasing demand for clear and engaging sources of information on the key issues and components of... more...
- Springer 2011; US$ 139.00
"Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service." ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon... more...
- Constable & Robinson 2011; US$ 14.57
If you are thinking about leaving the rat race to run your own pub, but don't know how to go about it, this book is for you. How to Run a Successful Pub provides you with all the information and advice you need to make your dream a reality. It will help you to: FIND YOUR IDEAL PUB PLAN AND SET UP YOUR BUSINESS TARGET YOUR CUSTOMERS MAKE MORE MONEY... more...
- Goodfellow Publishers Ltd 2013; US$ 48.00
Written by leading academic and industry experts actively engaged in revenue management, research and teaching this is a new and original treatment of the whole field for students and professionals. more...
- Transit Lounge 2013; US$ 12.99
In the mid-eighties John McBeath and his partner Sue left Australia for India with the dream to open a European-style pensione in an old Portuguese villa in Goa. After several visits to India they had realised that Goa with its European influences, pristine beaches, and laid-back tropical lifestyle was at the start of a tourism boom. Now told for the... more...
- Taylor and Francis 2014; US$ 63.95
Management Science Applications in Tourism and Hospitality examines innovative tools for evaluating performance and productivity in tourism offices, hotels, and restaurants. This collection of recent studies focuses on forecasting, destination benchmarking, and a relatively new analytical methodology—data envelopment analysis (DEA). The book will benefit... more...
- Taylor and Francis 2014; US$ 65.95
This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour... more...
- SAGE Publications 2012; US$ 63.00
This exciting new text offers all students of Tourism a concise introduction to all the core topics of Tourism Management. Covering both key theory and practice it introduces students to general management issues across the whole tourism sector in an accessible and manageable way. . ? . Focusing particularly on the challenges of managing tourism in... more...
- SAGE Publications 2013; US$ 43.00
This edited book covers the major concepts you are likely to encounter throughout their study within the hospitality field, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. . A leading figure in the field, Wood has successfully gathered international contributors with direct experience... more...