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- Skyhorse Publishing 2014; US$ 14.95
Originally published in 1827, Roberts? Guide for Butlers and Other Household Staff was a handbook for servants to perform their duties more efficiently and thoughtfully. Roberts gives a plethora of information about household duties of a butler like: • How to dress suitably for work • Regulations for the dinner table • Directions for cleaning... more...
- Emerald Group Publishing Limited 2002; US$ 199.00
This issue contains an outstanding collection of current thinking and research on the relationships between strategic human resource management and organizational performance. I should like to thank Norma D?Annunzio-Green, Gillian Maxwell and Sandra Watson for their vision for this issue and for shaping this themed issue, drawing on the work... more...
- Taylor and Francis 2012; US$ 55.95
'Stats to Go' is a user-friendly guide for hospitality, leisure and tourism students who need to learn statistics and statistical techniques. 'Stats to go' is an ideal companion to hospitality, leisure and tourism studies as the breadth of coverage supports all taught numerical aspects of these types of course. Examples from hospitality, leisure... more...
- Taylor and Francis 2004; US$ 68.95
Uniquely combining employment relations and the hospitality and tourism fields, this book draws on recently published sources to give readers a comprehensive and internationally comparative perspective on the subject area. It boldly extends the traditional analysis of employment relations by integrating new topics such as the role of customers and... more...
- John Wiley & Sons, Inc. 2007; US$ 77.95
A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and... more...
- John Wiley & Sons, Inc. 2008; US$ 96.95
This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation in the hospitality industry, employment law, and HR policies, the coverage includes recruitment, training, compensation, performance... more...
- J. J. Keller & Associates, Inc. 2004; US$ 8.39
Featuring an easy-to-read format and full-color illustrations, this convenient and versatile handbook covers 11 critical food safety issues.It's filled with bulleted lists, charts, and chapter quizzes that reinforce key food safety issues and make the material easier to understand. more...
- Hodder Education 2011; US$ 12.78
This is the only revision guide to support GCSE Hospitality & Catering. Building on the success of the best-selling course book, this WJEC endorsed resource highlights the key facts that every student needs to know for success. It also includes plenty of targeted questions that support learning and provide examination practice. more...
- Taylor and Francis 2012; US$ 83.95
A security director must have knowledge of criminal and civil law, risk and personnel management, budgeting and finance, and a host of other areas in order to be effective. Hospitality Security: Managing Security in Today?s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving... more...
On the Doors - Working as Britain's Hardest Bouncer, I Was Hit, Stabbed and Faced Guns - But I've Never Been BeatenJohn Blake Publishing 2013; US$ 8.74
This is the amazing, terrifying, muscle-packed story of the most feared and respected bouncer in the country. When Stellakis Stylianou, known to his friends – and his enemies – as Stilks, was a kid growing up in London he was so poor that he had to go out hunting pigeons for his family?s supper. It was the memory of those lean days that made him vow... more...