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Most popular at the top
- Taylor and Francis 2013; US$ 62.95
Learn both theory and practice of knowledge management Sir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality... more...
- Taylor and Francis 2012; US$ 61.95
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide , is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ?process' approach, it guides the reader through every stage from HR planning through... more...
- Taylor and Francis 2007; US$ 58.95
Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices... more...
- Taylor and Francis 2009; US$ 63.95
Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the... more...
- Taylor and Francis 2008; US$ 110.00
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book... more...
- Taylor and Francis 2010; US$ 55.95
This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training. Riley explores how aspects such as labour cost, utilization, labour market behaviour and pay... more...
- Taylor and Francis 2013; US$ 54.95
Over the last decade, human resource management has come to be viewed as the dominant paradigm within which analyses of the world of work have been located. This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry. Common perceptions of management... more...
- Mainstream Publishing 2013; US$ 12.78
Clubland UK is a story of violent men and the worlds they inhabit. At the height of the hedonistic ?90s rave era, Steven McLaughlin policed some of Blackpool?s busiest seafront clubs on chaotic nights, as the virulent dance and drug craze exploded onto the scene. From the front line, he witnessed the dark underbelly of clubland culture... more...
- University of California Press 2002; US$ 29.95
Most of us have sat across the tray from a waitress, but how many of us know what really is going on from her side? Hey, Waitress! aims to tell us. Containing lively, personal portraits of waitresses from many different walks of life, this book is the first of its kind to show the intimate, illuminating, and often shocking behind-the-scenes stories... more...