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Most popular at the top
- Multilingual Matters 2010; US$ 54.95
Re-thinks and re-invests in the notion of authenticity as a surplus of experiential meaning and feeling that derives from what we do at/in places. This work examines contemporary performances of authenticity in travel and tourism practices: from cultural place branding to individual pilgrim performances. more...
- CABI 2010; US$ 125.00
Cultural tourism includes experiencing local culture, traditions and lifestyle, participation in arts-related activities, and visits to museums, monuments and heritage sites. This book reviews a wide range of qualitative and quantitative research methods applied to the field. It is suitable for students and researchers in tourism and leisure. more...
- Taylor and Francis 2001; US$ 125.00
Examines the political discourse behind tourism, presenting some questions regarding the tensions associated with the interconnections. This title focuses on deterritorialisation and the development of fresh regionalisms, paying specific attention to collaborative efforts in tourism development. more...
- St. Martin's Press 2011; US$ 15.99
New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class... more...
- I.B.Tauris 2006; US$ 14.95
According to conventional wisdom the tourism industries are characterised by the existence of many small and medium enterprises with no strategic behaviour. In reality, however, a notable dualism has developed: in addition to these small and medium enterprises a powerful oligopoly of service providers and intermediaries has emerged, employing sophisticated... more...
- Wiley 2011; US$ 83.95 US$ 58.77
Introduction to Management in the Hospitality Industry, Eighth Edition is the updated edition of the classic introductory textbook for those studying the subject. * Accompanied by NRAEF student workbook for use in its ProMgmt. certificate program * Offers a comprehensive treatment of the entire hospitality industry, thoroughly updated to reflect... more...
- Wiley 2011; US$ 52.00 US$ 36.40
The only complete, in-depth guide to contemporary on-premise catering principles and practices On-premise catering is an essential part of the fast-growing catering and events industry, and this is the only guide that covers all the essential skills and knowledge a professional needs to succeed in the field. Written by three top catering experts... more...
- Channel View Publications 2010; US$ 54.95
People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer... more...
- Transworld 2011; US$ 12.68
'Something strange occurs to guests as soon as they check in. Even if in real life they are perfectly well-mannered, decent people with proper balanced relationships, as soon as they spin through the revolving hotel doors the normal rules of behaviour no longer seem to apply.' All of the following is true.Only the names have been changed to protect... more...
- Emerald Group Publishing Limited 2011; US$ 199.00
This ebook addresses the complexities of internationalisation within the hospitality industry across a range of countries and the implications of this for hospitality management education. A number of the papers were selected from the 4th International Conference on Services Management hosted by Oxford Brookes University in the May of 2009, demonstrating... more...