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Hospitality, Travel & Tourism

  • Event Planning and Managementby Ruth Dowson; David Bassett

    Kogan Page 2015; US$ 39.95

    Get practical advice and tips for organizing events of all types and levels of complexity. more...

  • Winter Sport Tourismby Simon Hudson; Louise Hudson

    Goodfellow Publishers Ltd 2015; US$ 48.00

    A complete insight into the ever-growing snow sports industry, looking at changing demographics, climate change and how these issues can be managed. more...

  • What Great Service Leaders Know and Doby James L. Heskett; W. Earl Sasser; Leonard A. Schlesinger

    Berrett-Koehler Publishers 2015; US$ 34.95

    Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to... more...

  • What Great Service Leaders Know and Doby James L. Heskett; W. Earl Sasser; Leonard A. Schlesinger

    Berrett-Koehler Publishers 2015; US$ 34.95

    Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years to... more...

  • Special Event Production: The Processby Doug Matthews

    Taylor and Francis 2015; US$ 59.95

    This must-have guide to special event production looks deep behind the scenes of an event and dissects what it is that creates success. It analyses the process - the planning and business aspects - to provide a unique guide to producing a variety of events from weddings to festivals. It explains thoroughly budgeting and resource concerns, planning... more...

  • Nation Brandingby Keith Dinnie

    Taylor and Francis 2015; US$ 67.95

    Nation Branding: Concepts, Issues, Practice was the ground-breaking first textbook to provide an overview of this recently established but fast-growing practice, in which the principles of brand management are applied to countries rather than companies. Many governments have invested in nation branding in order to strengthen their country's influence,... more...

  • Tourism Impacts, Planning and Managementby Peter Mason

    Taylor and Francis 2015; US$ 58.95

    Tourism Impacts, Planning and Management is a unique text, which links these three crucial areas of tourism - impacts, planning and management. Tourism impacts are multi-faceted and therefore are difficult to plan for and manage. This title looks at all the key players involved - be they tourists, host communities or industry members - and considers... more...

  • The Good Companyby Robert Girling; Heather Gordy; Pamela Lanier

    Business Expert Press 2015; US$ 29.95

    ?At last, a book that tackles the topic of sustainability in the global travel industry, but with a real understanding of its economic importance as a better alternative?a must read.? -- Michael McCloskey, Former Chairman, The Sierra Club ?This much-needed work is essentially a cookbook, i lled with inspiring recipes for sustainable travel. This will... more...

  • Researching Hospitality and Tourismby Bob Brotherton

    SAGE Publications 2015; US$ 40.00

    A long awaited new edition of this popular student guide to doing research in the increasingly popular fields of tourism and hospitality (with pick up in lesiure and events management, too). A hands on, practical book adopted on courses worldwide. more...

  • Transformational Tourismby Y. Reisinger

    CABI 2015; US$ 145.00

    Transformational Tourism deals with the important issue of how travel and tourism can change human behaviour and have a positive impact on the world. The book focuses on human development in a world dominated by post-9/11 security and political challenges, economic and financial collapses, as well as environmental threats; it identifies various types... more...