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- Emerald Group Publishing Limited 2014; US$ 199.00
Business marketing reflects a broader concept that includes emergence and greater attention given to services (Malhotra et al., 2008; Ndubisi, 2013). Service "as the application of specialized competences (knowledge and skills) through deeds, processes, and performances for the benefit of another entity or the entity itself" (Vargo & Lusch,... more...
- Wiley 2015; US$ 24.99 US$ 21.66
A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps... more...
- Business Expert Press 2015; US$ 19.95
The creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In the newly revised and expanded edition of this book, you will learn some of the shopper marketing secrets from the authors about how you can design your store to increase sales and delight shoppers at... more...
- Stanford University Press 2015; US$ 22.95 US$ 20.99
Servants of Globalization offers a groundbreaking study of migrant Filipino domestic workers who leave their own families behind to do the caretaking work of the global economy. Since its initial publication, the book has informed countless students and scholars and set the research agenda on labor migration and transnational families. With this... more...
- Emerald Group Publishing Limited 2015; US$ 40.00
What kind of leaders will the world need over the next thirty-five years? How will our knowledge of leadership, leadership development, and leadership education change? Leadership 2050 examines the issues, drivers, and contexts that will most likely influence leaders in the coming decades. more...
- Wiley 2003; US$ 85.00 US$ 73.67
It is widely acknowledged that traditional Project Management techniques are no longer sufficient, as projects become more complex and client's demand reduced timescales. Problems that arise include inadequate planning and risk analysis, ineffective project monitoring and control, and uninformed post-mortem analysis. Effective modelling techniques,... more...
- Wiley 2010; US$ 49.95 US$ 43.99
Designing Your Organization is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address... more...