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Service Industries

Most popular at the top

  • Profiting From Services and Solutionsby Valarie A. Zeithaml; Stephen W. Brown

    Business Expert Press 2014; US$ 19.95

    Designed for executives of companies that manufacture or sell products and students in an MBA program, this book outlines the challenges of launching a service and solutions business within a product-oriented organization. You might view services and solutions as a means to financial growth, reduced revenue volatility, greater differentiation from... more...

  • King of Capitalby David Carey; John E. Morris

    The Crown Publishing Group 2010; US$ 16.00

    Strippers and Flippers . . . or a New Positive Force Helping to Drive the Economy . . .   The untold story of Steve Schwarzman and Blackstone, the financier and his financial powerhouse that avoided the self-destructive tendencies of Wall Street. David Carey and John Morris show how Blackstone (and other private equity firms) transformed themselves... more...

  • Public–Private Innovation Networks in Servicesby Faiz Gallouj; Luis Rubalcaba; Paul Windrum

    Edward Elgar Publishing 2013; US$ 40.00

    This book is devoted to the study of public - private innovation networks in services (ServPPINs). These are a new type of innovation network which have rapidly developed in service economies. ServPPINs are collaborations between public and private service organisations, their objective being the development of new and improved services which encompass... more...

  • A Leadership Journey in Health Careby Charles Kenney

    CRC Press 2015; US$ 39.95

    Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership... more...

  • The Mortgage Originator Success Kit: The Quick Way to a Six-Figure Incomeby Darrin Seppinni

    McGraw-Hill Education 2006; US$ 39.95

    Sometimes opportunity finds you--are you ready? The mortgage business is not only booming, but it's one of the few industries that doesn't require a college degree to make lots of money. In fact, as a mortgage originator , the only limit to income potential is your own effort and ability. But how can you break into this lucrative business? The... more...

  • Expanding Bank Outreach through Retail Partnershipsby Anjali Kumar

    World Bank Publications 2006; US$ 9.99

    This paper explores the extent to which formal, regulated financial institutions such as banks have been able to partner with “correspondents”—commercial entities whose primary objective and business is other than the provision of financial services. The paper illustrates the case of Brazil, where banks recently have developed extensive... more...

  • Plunkett's Insurance Industry Almanac 2010by Jack W. Plunkett

    Plunkett Research, Ltd. 2009; US$ 299.99

    Everything you need to know about the business of insurance and risk management--a powerful tool for market research, strategic planning, competetive intelligence or employment searches. Contains trends, statistical tables and an industry glossary. Also provides profiles of more than 300 of the world's leading insurance companies--includes addresses,... more...

  • MaRisk VA erfolgreich umsetzenby Thomas Korte; Frank Romeike

    Erich Schmidt Verlag 2011; US$ 63.82

    Ein angemessenes Risikomanagement ist ein zentraler Erfolgsfaktor für Versicherungsunternehmen. Es wird im Versicherungsaufsichtsrecht auch verbindlich gefordert: Die Unternehmen der Branche müssen hier Mindeststandards, die MaRisk VA, einhalten. Thomas Korte und Frank Romeike geben in diesem eBook verständliche Informationen zu den entscheidenden... more...

  • Regulating Utilitiesby Colin Robinson

    Edward Elgar Publishing 2001; US$ 40.00

    This volume is part of an annual series of essays concerning Britain's system of utility regulation, with additional discussion of regulation in other countries. The book presents an up-to-date review of the major issues in the field, and includes the views of the sector regulators and the general competition authorities. Two papers are presented on... more...

  • EINFACH mehr Umsatzby Michael Kunzl

    Springer 2011; US$ 29.95

    Wenn man Kunden fragt, warum Sie denn gerade bei diesem Menschen gekauft haben, dann steht da eine Antwort ganz oben: Ich habe Vertrauen! Wie entsteht dieses Vertrauen bei unseren Kunden? Was kann man aktiv daf r tun, dass unsere Kunden sich wohl f hlen bei uns und der Verkaufsabschluss, am Ende eines Beratungsprozesses, nur noch eine logische Konsequenz... more...