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  • Level 3 Beauty Therapy For NVQ and VRQ Diplomaby Jude Ifould; Emma Harrington; Maxine Whittaker

    Hodder Education 2012; US$ 16.80

    A brand new textbook to cover all mandatory and optional units for Level 3 NVQ Beauty Therapy General and Massage routes, and the new Level 3 VRQ Diplomas in Beauty Therapy Techniques more...

  • The Innovator's Prescription: A Disruptive Solution for Health Careby Clayton Christensen; Jerome H. Grossman; Jason M.D. Hwang

    McGraw-Hill Education 2008; US$ 35.00

    A groundbreaking prescription for health care reform--from a legendary leader in innovation . . . Our health care system is in critical condition. Each year, fewer Americans can afford it, fewer businesses can provide it, and fewer government programs can promise it for future generations. We need a cure, and we need it now. Harvard Business... more...

  • Call Centres and Human Resource Managementby Stephen Deery; Nick Kinnie

    Palgrave Macmillan 2003; US$ 145.00

    This book looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a call centre are examined, followed by the effects that this type of work has on employees and their responses to it. It also looks at implications for... more...

  • A Leadership Journey in Health Careby Charles Kenney

    CRC Press 2015; US$ 39.95

    Since adapting the principles of the Toyota Production System to health care in 2002, Virginia Mason Health System has made enormous leaps forward in quality, safety, patient experience of care, and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership... more...

  • Plunkett's Consulting Industry Almanac 2015by Jack W. Plunkett

    Plunkett Research, Ltd. 2015; US$ 349.99

    Plunkett'S Consulting Industry Almanac 2015 Key Findings: &Bull;Plunkett Research Lists 250 Companies in Consulting and Names Top Trends Changing the Industry for the Mid Term. Key Features: &Bull;Industry Trends Analysis, Market Data and Competitive Intelligence &Bull;Market Forecasts and Industry Statistics &Bull;Industry Associations... more...

  • The Mortgage Originator Success Kitby Darrin J. Seppinni

    McGraw-Hill Education 2005; US$ 39.95

    Sometimes opportunity finds you--are you ready? The mortgage business is not only booming, but it's one of the few industries that doesn't require a college degree to make lots of money. In fact, as a mortgage originator , the only limit to income potential is your own effort and ability. But how can you break into this lucrative business? The... more...

  • Expanding Bank Outreach through Retail Partnershipsby Anjali Kumar

    World Bank Publications 2006; US$ 9.99

    This paper explores the extent to which formal, regulated financial institutions such as banks have been able to partner with “correspondents”—commercial entities whose primary objective and business is other than the provision of financial services. The paper illustrates the case of Brazil, where banks recently have developed extensive... more...

  • Plunkett's Insurance Industry Almanac 2010by Jack W. Plunkett

    Plunkett Research, Ltd. 2009; US$ 299.99

    Everything you need to know about the business of insurance and risk management--a powerful tool for market research, strategic planning, competetive intelligence or employment searches. Contains trends, statistical tables and an industry glossary. Also provides profiles of more than 300 of the world's leading insurance companies--includes addresses,... more...

  • MaRisk VA erfolgreich umsetzenby Thomas Korte; Frank Romeike

    Erich Schmidt Verlag 2011; US$ 63.82

    Ein angemessenes Risikomanagement ist ein zentraler Erfolgsfaktor für Versicherungsunternehmen. Es wird im Versicherungsaufsichtsrecht auch verbindlich gefordert: Die Unternehmen der Branche müssen hier Mindeststandards, die MaRisk VA, einhalten. Thomas Korte und Frank Romeike geben in diesem eBook verständliche Informationen zu den entscheidenden... more...

  • Regulating Utilitiesby Colin Robinson

    Edward Elgar Publishing 2001; US$ 40.00

    This volume is part of an annual series of essays concerning Britain's system of utility regulation, with additional discussion of regulation in other countries. The book presents an up-to-date review of the major issues in the field, and includes the views of the sector regulators and the general competition authorities. Two papers are presented on... more...