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Service Industries

Most popular at the top

  • Mistake Proofing for Lean Healthcareby Samuel MD Carlson; Maura May

    CRC Press 2015; US$ 28.95

    The principles of mistake proofing, long used to eliminate errors and defects across a range of industries, are now being applied in healthcare organizations around the world to help ensure patient safety, improve services, and eliminate waste. Mistake Proofing for Lean Healthcare is based on the definitive mistake-proofing philosophy and system... more...

  • Capturing the Essenceby William T Cooper

    CSIRO Publishing 2011; US$ 34.95

    A step by step guide to painting birds, by one of Australia's greatest living bird artists. more...

  • Greed and Glory on Wall Streetby Ken Auletta

    Open Road Media 2015; US$ 14.99

    The inside account of a financial meltdown that reshaped Wall Street In 1983, Lew Glucksman, then co-CEO of the heralded investment bank Lehman Brothers, demanded the resignation of chairman Pete Peterson, with whom he had long argued over how to manage the company. Shockingly, Peterson, who had taken charge a decade earlier and led Lehman from... more...

  • 10-Minute Hairstylesby André Märtens

    Dorling Kindersley Ltd 2015; Not Available

    Create 50 gorgeous hairstyles, from casual braids to the elegant beehive, by Berlin-based top stylist André Martens. Following the visual step-by-step instructions by a top stylist, it is really easy to take minutes to be beautiful. Start with basic techniques, like braiding, waves and volume, and with a little practice you can change your look every... more...

  • The Mortgage Originator Success Kitby Darrin Seppinni

    McGraw-Hill Education 2006; US$ 39.95

    Sometimes opportunity finds you--are you ready? The mortgage business is not only booming, but it's one of the few industries that doesn't require a college degree to make lots of money. In fact, as a mortgage originator , the only limit to income potential is your own effort and ability. But how can you break into this lucrative business? The... more...

  • Expanding Bank Outreach through Retail Partnershipsby Anjali Kumar

    World Bank Publications 2006; US$ 9.99

    This paper explores the extent to which formal, regulated financial institutions such as banks have been able to partner with “correspondents”—commercial entities whose primary objective and business is other than the provision of financial services. The paper illustrates the case of Brazil, where banks recently have developed extensive... more...

  • Risk in Servicesby Desheng Dash Wu

    Emerald Group Publishing Limited 2010; US$ 199.00

    During the last decade, service science and service engineering have emerged as a new area attracting lots of attentions. In the current uncertain world, risk management has become more and more important. New risks in many practical service industry problems require new computational methods and tools. This e-book seeks to shed light on service area... more...

  • Microfinance institutionsby Tanweer Hasan

    Emerald Group Publishing Limited 2009; US$ 199.00

    This e-book explores microfinance, microlending, microfinance practitioners and microfinance institutions. The first paper investigates microlending outcomes among Latin American non-governmental organizations (NGOs), specifically microfinance institutions (MFIs). While there is a growing movement of non-profit ventures channeling small loans to the... more...

  • Plunkett's Insurance Industry Almanac 2010by Jack W. Plunkett

    Plunkett Research, Ltd. 2009; US$ 299.99

    Everything you need to know about the business of insurance and risk management--a powerful tool for market research, strategic planning, competetive intelligence or employment searches. Contains trends, statistical tables and an industry glossary. Also provides profiles of more than 300 of the world's leading insurance companies--includes addresses,... more...

  • MaRisk VA erfolgreich umsetzenby Thomas Korte; Frank Romeike

    Erich Schmidt Verlag 2011; US$ 63.75

    Ein angemessenes Risikomanagement ist ein zentraler Erfolgsfaktor für Versicherungsunternehmen. Es wird im Versicherungsaufsichtsrecht auch verbindlich gefordert: Die Unternehmen der Branche müssen hier Mindeststandards, die MaRisk VA, einhalten. Thomas Korte und Frank Romeike geben in diesem eBook verständliche Informationen zu den entscheidenden... more...