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Service Industries

Most popular at the top

  • Handbook of Service Marketing Researchby R. T. Rust; M. H. Huang

    Edward Elgar Publishing 2014; US$ 60.00

    The Handbook of Service Marketing Research brings together an all-star team of leading researchers in service marketing to explore many of the hottest topics in service marketing today. more...

  • The A to Z of the Fashion Industryby Francesca Sterlacci Purvin; Joanne Arbuckle

    Scarecrow Press 2009; US$ 33.99

    The A to Z of the Fashion Industry examines the origins and history of this billion-dollar industry. This is done through a chronology, an introductory essay, a bibliography, and hundreds of cross-referenced entries on designers, models, couture houses, significant articles of apparel and fabrics, trade unions, and the international trade organizations. more...

  • Measuring Service Performanceby Ralf Lisch

    Ashgate Publishing Ltd 2014; US$ 104.95

    In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an approach... more...

  • Contemporary Hospitality and Tourism Management Issues in China and Indiaby Stephen Ball; Susan Horner; Kevin Nield

    Taylor and Francis 2009; US$ 62.95

    This book represents a comprehensive, authoritative and up-to-date analysis of key sectors in the hospitality and tourism industries in China and India, and will address the market's growing need for information on Tourism in China and India. The text will be written in an accessible style drawing on the authors? wealth of theoretical, educational... more...

  • Warehouse Managementby Gwynne Richards

    Kogan Page 2011; US$ 70.00

    Warehouse Management examines how to operate an efficient and cost effective warehouse. It includes guidance on using the latest technology, reducing inventory, people management and location and design. more...

  • Events Managementby Nicole Ferdinand; Paul James Kitchin

    SAGE Publications 2012; US$ 63.00

    Written by a team of high profile, international authors, this exciting new text successfully combines theory and practice, making it a must-have for all students of Events Management. more...

  • Private Security Lawby David Maxwell

    Elsevier Science 1993; US$ 72.95

    Private Security Law: Case Studies is uniquely designed for the special needs of private security practitioners, students, and instructors. Part One of the book encompasses negligence, intentional torts, agency contracts, alarms, and damages. Part Two covers authority of the private citizen, deprivation of rights, and entrapment. The factual cases... more...

  • Healthcare Beyond Reformby Joe Flower

    Taylor and Francis 2012; US$ 31.95

    There is a secret inside healthcare, and it?s this: We can do healthcare for a lot less money. The only way to do that is to do it a lot better. We know it?s possible because it is happening now. In pockets and branches across healthcare, people are receiving better healthcare for a lot less. Some employers, states, tribes, and health systems are... more...

  • Setting the Tableby Danny Meyer

    HarperCollins 2007; US$ 11.99

    In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments,... more...

  • Fashion Brandsby Mark Tungate

    Kogan Page 2012; US$ 39.95

    Once a luxury that only the elite could afford, fashion is now accessible to all. High street brands such as Zara, Topshop and H&M have put fashion within the reach of anyone, whilst massive media attention has turned designers such as Tom Ford, Alexander McQueen and Stella McCartney into brands in their own right. This updated new edition of the international... more...