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Service Industries

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  • The CISO Handbookby Michael Gentile; Ron Collette; Thomas D. August

    CRC Press 2005; US$ 89.95

    The CISO Handbook: A Practical Guide to Securing Your Company provides unique insights and guidance into designing and implementing an information security program, delivering true value to the stakeholders of a company. The authors present several essential high-level concepts before building a robust framework that will enable you to map the concepts... more...

  • Design and Evaluation of Physical Protection Systemsby Mary Lynn Garcia

    Elsevier Science 2007; US$ 67.95

    Design and Evaluation of Physical Security Systems, 2e, includes updated references to security expectations and changes since 9/11. The threat chapter includes references to new threat capabilities in Weapons of Mass Destruction, and a new figure on hate crime groups in the US. All the technology chapters have been reviewed and updated to include... more...

  • Service 7by Peter Bowman

    A & A Book Publishing 2013; US$ 9.99

    Get ready to transform the way you think about marketing your professional service business with Service 7. Product marketing principles continue to fail when they are applied to service businesses. Service marketing challenges require service marketing solutions. Service 7 is an essential read for every professional advisor, consultant and professional... more...

  • Rethinking Rehabilitationby Kathryn McPherson; Barbara E. Gibson; Alain Leplege

    CRC Press 2015; US$ 99.95

    Rethinking Rehabilitation: Theory and Practice presents cutting-edge thinking on rehabilitation from a range of leading rehabilitation researchers. The book emphasizes discussion on the place of theory in advancing rehabilitation knowledge, unearthing important questions for policy and practice, underpinning research design, and prompting readers... more...

  • Effective Physical Securityby Lawrence Fennelly

    Elsevier Science 2012; US$ 64.95

    Effective Physical Security, Fourth Edition is a best-practices compendium that details the essential elements to physical security protection. The book contains completely updated sections that have been carefully selected from the authors? work that set the standard: Handbook of Loss Prevention and Crime Prevention, Fifth Edition. Designed... more...

  • The Oxford Handbook of Professional Service Firmsby Laura Empson; Daniel Muzio; Joseph Broschak

    Oxford University Press 2015; US$ 159.99

    Over the past three decades the Professional Service Firm (PSF) sector has emerged as one of the most rapidly growing, profitable, and significant in the global economy. In 2013 the accountancy, management consulting, legal, and architectural sectors alone generated revenues of US$ 1.6 trillion and employed 14 million people. PSFs play an important... more...

  • Organizational and Process Reengineering Approaches for Health Care Transformationby Jean Ann DSHS FHIMSS FACHE Larson

    CRC Press 2015; US$ 59.95

    Given the on-going changes and challenges faced by today?s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering organizations and transforming leaders and teams while creating new processes in the health care industry.... more...

  • The Mortgage Originator Success Kit: The Quick Way to a Six-Figure Incomeby Darrin Seppinni

    McGraw-Hill Education 2006; US$ 39.95

    Sometimes opportunity finds you--are you ready? The mortgage business is not only booming, but it's one of the few industries that doesn't require a college degree to make lots of money. In fact, as a mortgage originator , the only limit to income potential is your own effort and ability. But how can you break into this lucrative business? The... more...

  • Expanding Bank Outreach through Retail Partnershipsby Anjali Kumar

    World Bank Publications 2006; US$ 9.99

    This paper explores the extent to which formal, regulated financial institutions such as banks have been able to partner with “correspondents”—commercial entities whose primary objective and business is other than the provision of financial services. The paper illustrates the case of Brazil, where banks recently have developed extensive... more...

  • Plunkett's Insurance Industry Almanac 2010by Jack W. Plunkett

    Plunkett Research, Ltd. 2009; US$ 299.99

    Everything you need to know about the business of insurance and risk management--a powerful tool for market research, strategic planning, competetive intelligence or employment searches. Contains trends, statistical tables and an industry glossary. Also provides profiles of more than 300 of the world's leading insurance companies--includes addresses,... more...