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Most popular at the top
- PuddleDancer Press 2005; US$ 12.95
In every interaction, every conversation and in every thought, you have a choice – to promote peace or perpetuate violence. International peacemaker, mediator and healer, Dr. Marshall B. Rosenberg shows you how the language you use is the key to enriching life. Take the first step to reduce violence, heal pain, resolve conflicts and spread peace... more...
- AMACOM 2010; US$ 35.00
The second edition of 101 Sample Write-Ups for Documenting Employee Performance Problems explains the disciplinary process from beginning to end and provides ready-to-use model documents?that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem?substandard work quality, absenteeism,... more...
- Ashgate Publishing Ltd 2011; US$ 39.95
A Short Guide to Facilitating Risk Management is for all those who need to make sound decisions in important but risky situations; people who work with groups to identify, prioritize and respond to risks, and who wish to deliver value. The authors provide readable and practical advice in terms of avoiding pitfalls, understanding risk management and... more...
- HarperCollins 2013; US$ 12.99
Women and men live in different worlds...made of different words. Spending nearly four years on the New York Times bestseller list, including eight months at number one, You Just Don't Understand is a true cultural and intellectual phenomenon. This is the book that brought gender differences in ways of speaking to the forefront of public awareness.... more...
- Palgrave Macmillan 2013; US$ 20.00
This book is renowned as the most comprehensive yet easy-to-use guide to referencing available. Tutors rely on the advice to guide their students in the skills of identifying and referencing information sources and avoiding plagiarism. This new edition includes updated examples from Havard, APA, MHRA, OSCOLA and Vancouver referencing styles. more...
- O'Reilly Media 2009; US$ 13.99
In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers -- and anyone else who talks and expects someone to listen -- Confessions of a Public Speaker provides an insider's perspective... more...
- Palgrave Macmillan 2013; US$ 110.00
Financial Communications showcases why it is crucial for financial institutions to enhance key communication processes, rebuild trust with its customer base, improve relationships, and derive better brand awareness amongst key stakeholders within the industry. more...