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  • Serving Online Customersby Donald A. Barclay

    Rowman & Littlefield Publishers 2014; US$ 54.99

    To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations. more...

  • Social Media and Library Servicesby Lorri Mon

    Morgan & Claypool Publishers 2015; US$ 30.00

    The rise of social media technologies has created new ways to seek and share information for millions of users worldwide, but also has presented new challenges for libraries in meeting users where they are within social spaces. From social networking sites such as Facebook and Google+, and microblogging platforms such as Twitter and Tumblr to the image... more...

  • Usability Testingby Rebecca Blakiston

    Rowman & Littlefield Publishers 2014; US$ 64.99

    Do you want to improve the usability of your library website, but feel that it is too difficult, time-consuming, or expensive? Usability Testing: A Practical Guide for Librarians will teach you how to make the case for usability testing, define your audience and their goals, select a usability testing method appropriate for your particular context,... more...

  • User-Centred Library Websitesby Carole George

    Elsevier Science 2008; US$ 70.00

    Targeted at Library and Information Science (LIS) professionals, this book concentrates on usability evaluation methods used to design usable and user-centered library websites. Aimed at the practitioner, it is a practical guide to methods that are used to gather information from potential users that shape the design of the website based on an interactive... more...

  • Web 2.0 and Librariesby Dave Parkes; Geoff Walton

    Elsevier Science 2010; US$ 80.00

    In a world where computing power, ubiquity and connectivity create powerful new ways to facilitate learning, this book examines how librarians and information professionals can utilize emerging technologies to expand service and resource delivery. With contributions from leading professionals, including lecturers, librarians and e-learning technologists,... more...

  • Web Project Management for Academic Librariesby Jody Condit Fagan; Jennifer Keach

    Elsevier Science 2009; US$ 90.00

    Managing the process of building and maintaining an effective library website can be as challenging as designing the product itself. Web Project Management for Academic Libraries outlines the best practices for managing successful projects related to the academic library website. The book is a collection of practical, real-world solutions to help web... more...

  • Without a Net: Librarians Bridging the Digital Divideby Jessamyn West

    ABC-CLIO 2011; US$ 45.00

    Teaching novice computer users, including seniors and individuals with disabilities such as low vision or motor skills, how to do what they want and need to do online is a formidable challenge for library staff. Part inspirational, part practical Without a Net: Librarians Bridging the Digital Divide is a summary of techniques, approaches, and skills... more...

  • WordPress for Librariesby Chad Haefele; Ellyssa Kroski

    Rowman & Littlefield Publishers 2015; US$ 44.99

    This hands-on, practical book walks the reader through the entire process of setting up a WordPress website for their library, provides tips and best practices for using themes and library-oriented plug-ins, and contains information on how to use WordPress to create non-traditional library websites. more...

  • The people's networkby Andrew Cox

    Emerald Group Publishing Limited 2003; US$ 199.00

    The theme of this issue is the People's Network (PN): Lottery-funded by the New Opportunities Fund and managed by Resource, the People's Network project is part of the Government's commitment to give everyone in the UK the opportunity to use computers and access the Internet (www.peoplesnetwork.gov.uk/).: learn;.; find work;.; keep in touch;.;... more...

  • Building the Digital Branch: Guidelines for Transforming Your Library Websiteby David Lee King

    ALA Editions 2009; US$ 34.00

    This issue of Library Technology Reports explores the idea of the digital branch?a library website that is a vital, functional resource for patrons and enhances the library?s place within its community. more...