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  • Serving Online Customersby Donald A. Barclay

    Rowman & Littlefield Publishers 2014; US$ 54.99

    To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations. more...

  • Making the Most of the Cloudby Robin Hastings

    Scarecrow Press 2013; US$ 39.99

    Cloud computing can be confusing - the number and types of services that are available through ?the cloud? are growing by the day. Making the Most of the Cloud: How to Choose and Implement the Best Services for Your Library takes you through some of the more popular cloud services in libraries and breaks down what you need to know to pick the... more...

  • Web 2.0 and Librariesby Dave Parkes; Geoff Walton

    Elsevier Science 2010; US$ 80.00

    In a world where computing power, ubiquity and connectivity create powerful new ways to facilitate learning, this book examines how librarians and information professionals can utilize emerging technologies to expand service and resource delivery. With contributions from leading professionals, including lecturers, librarians and e-learning technologists,... more...

  • Do You Web 2.0?by Linda Berube

    Elsevier Science 2011; US$ 80.00

    Web 2.0 technology is a hot topic at the moment, and public librarians in particular are beginning to feel the pressure to apply these tools. Indeed, Web 2.0 has the potential to transform library services, but only if the policy and strategy for those services are ready to be transformed. The author not only reviews these tools and provides practical... more...

  • Information Literacyby Geoff Walton; Alison Pope

    Elsevier Science 2006; US$ 35.00

    This set of conference proceedings derives from the Information Literacy: Recognising the Need conference at Staffordshire University, 17 May 2006. The papers in this book discuss key themes in information literacy and have been written by several renowned experts in the field. Information literacy is not just about finding information: it is a true... more...

  • Digital Librariesby Lucy A. Tedd; J. Andrew Large

    De Gruyter 2004; US$ 182.00

    This book introduces readers to the principles underlying digital libraries, illustrating these principles by reference to a wide range of digital library practices throughout the world. Individual chapters deal with issues such as: digital library users and the services that are offered to them, the standards and protocols with which digital libraries... more...

  • Library Web Ecologyby Jacquelyn Erdman

    Elsevier Science 2014; US$ 85.00

    Library Web Ecology is a thorough reference to help professionals in Library and Information Science (LIS) to develop a sustainable, usable, and highly effective website. The book describes the entire process of developing and implementing a successful website. Topics include: managing a web team, developing a web culture, creating a strategic plan,... more...

  • Public Libraries and Internet Service Rolesby Charles R. McClure; Paul T. Jaeger

    ALA Editions 2008; US$ 65.00

    The Internet is not a one-way street in terms of library service as it challenges any traditional notion of its use for collecting or managing information. In this resource authors Charles McClure and Paul T. Jaeger speak to the ways in which the Internet has had more impact on public libraries than any other technology since the creation of the book. more...

  • Building the Digital Branch: Guidelines for Transforming Your Library Websiteby David Lee King

    ALA Editions 2009; US$ 34.00

    This issue of Library Technology Reports explores the idea of the digital branch?a library website that is a vital, functional resource for patrons and enhances the library?s place within its community. more...

  • The Transforming Public Library Technology Infrastructureby ALA Office for Research and Statistics (ORS)

    ALA Editions 2011; US$ 34.00

    This issue of Library Technology Reports brings together longitudinal data, key issues, trends, and best practices that will provide library staff with tools for planning, advocacy, and service enhancements. more...