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Public services. Reference services

Most popular at the top

  • Digital reference serviceby Dr Gobinda Chowdhury

    Emerald Group Publishing Limited 2004; US$ 199.00

    It has become increasingly common for libraries to provide a reference service which operates via e-mail or through online forms. This paper compares the performance of three digital reference services available on the World Wide Web, namely, AllExperts, Ask a Librarian, and Internet Public Library (a fourth service, Ask Bob, was included initially... more...

  • Human Information Behaviorby Amanda Spink; Allen Foster

    Emerald Group Publishing Limited 2007; US$ 199.00

    Information behavior studies are a growing body of research that highlights the importance of information for everyone in the information age. This e-book presents an international and diverse range of studies and insights into the current state of theories and models of information behavior. There is an emphasis on the social\personal\human dimensions... more...

  • Dealing with an International Clientele: Communications, Diplomacy and Etiquetteby Meri Meredith

    De Gruyter 2005; US$ 168.00

    This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and... more...

  • National Bibliographies in the Digital Age: Guidance and New Directionsby Maja ?umer

    De Gruyter 2009; US$ 105.00

    The changes brought about by the World Wide Web and the explosion of electronic media have called into question many of the assumptions on which national bibliographies have been founded. The need was growing of a route map to navigate through unchartes territories. After a preparation period of several years, IFLA´s Bibliography Section endorsed this... more...

  • Crash Course in Serving Spanish-Speakersby Salvador Avila

    Greenwood Publishing Group 2008; US$ 42.00

    This introduction will help plan for attracting this rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries who have no Spanish-speaking staff. Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching... more...

  • Reference Reborn: Breathing New Life into Public Services Librarianshipby Diane Zabel

    ABC-CLIO 2010; US$ 65.00

    More than 30 stellar authors have contributed to these up-to-date essays on public services librarianship, including timely topics such as new service configurations, the impact of e-resources in reference and collection development, and innovative outreach. more...

  • Keep It Simpleby Ravonne A. Green; Vera Blair

    ABC-CLIO 2011; US$ 50.00

    Approximately 19.4 percent of the population in the United States has some form of disability, including more than 50 percent of Americans over age 65. Some 13.1 million people depend on some kind of assistive device. What meaning does this have for the library seeking to extend access to traditional library resources and services to every member of... more...

  • Once Upon a Signby Kimberly Taylor-Dileva

    ABC-CLIO 2010; US$ 38.00

    Using sign language with hearing (as well as hearing impaired) children is one of the fastest growing parenting and teaching trends. There are many benefits, including improved communication, enhanced verbal skills, and greater interest in learning, just to mention a few. And the good news is, you don't have to be fluent in American Sign Language in... more...

  • Readers' Advisory for Children and 'Tweensby PENNY PECK

    ABC-CLIO 2010; US$ 36.00

    Finding children and 'tweens great books to read is still a key library service, even in the age of computers. Readers' Advisory for Children and 'Tweens is an easy-to-use, practical guide that will help any library staff member become more comfortable offering this serviceŅand more adept at producing satisfying results.||Beginning with basic advice... more...