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Public services. Reference services

Most popular at the top

  • Keeping the User in Mindby Valeda Dent Goodman

    Elsevier Science 2009; US$ 85.00

    Keeping the User in Mind provides a practical down-to-earth look at instructional design and its uses in the academic library. Focus is given to teaching and measuring information literacy skills, and chapters also review the history of the field, providing an overview of some relevant technological innovations that might be a part of any library?s... more...

  • The Evaluation of Worldwide Digital Reference Services in Librariesby Jia Liu

    Elsevier Science 2007; US$ 70.00

    This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for... more...

  • A Sense of Controlby Christine Tilley

    Elsevier Science 2008; US$ 70.00

    This work develops a theoretical framework for a virtual community for people with long-term, severe mobility disabilities. It proposes strategies for implementing a virtual community model based on user information needs. The central theme to emerge from their narratives is how the use of information and communications technology (ICT) allows them... more...

  • Enabling End-Usersby Ann Poyner

    Elsevier Science 2005; US$ 70.00

    This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines... more...

  • Instant Messaging Referenceby Rachel Bridgewater; Meryl Cole

    Elsevier Science 2008; US$ 70.00

    Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...

  • Library Services for Adults in the 21st Centuryby Elsie Okobi

    ABC-CLIO 2013; US$ 60.00

    Develop the competencies needed to provide effective adult services in modern public libraries with this comprehensive guidebook. more...

  • Managing the Twenty-First Century Reference Departmentby Linda S Katz

    Taylor and Francis 2014; US$ 43.95

    Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today—and tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas,... more...

  • Making Libraries Accessibleby Char Booth

    American Library Association 2014; US$ 34.00

    In this issue of Library Technology Reports, editor Booth makes the case that that attention to the core principles of consistency, flexibility, and simplicity go hand in hand with libraries? commitments to open information and accessibility. more...

  • Readers' Advisory Service in North American Public Libraries, 1870-2005by Juris Dilevko; Candice F. C. Magowan

    McFarland & Company, Inc., Publishers 2007; US$ 49.95

    Beginning in the early 1980s, readers' advisory services were a widely discussed topic in North American public libraries. By 2005, almost every public library in the United States and Canada offered some form of readers' advisory service. The services offered have changed significantly, in ways perhaps disadvantageous to adult North American... more...