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Public services. Reference services

Most popular at the top

  • Evolving Internet Reference Resourcesby Rita Pellen; William Miller

    Taylor and Francis 2013; US$ 64.95

    Save time and avoid trouble as you search the Internet for reliable resources Evolving Internet Reference Resources provides both beginning and experienced researchers with a comprehensive overview of the key information sources available online in the humanities, sciences, and social sciences. This invaluable book is your guide to the best free and... more...

  • Programming for Adultsby Raymond Ranier

    Scarecrow Press 2005; US$ 54.99

    This book addresses all aspects of the programming process, from idea to execution, from crafts and entertainment to film, arts and science. Included are sources of funding, contracts and agreements, programming to meet the library's mission, and program evaluation. more...

  • How to Give Your Users the LIS Services They Wantby Sheila Pantry; Peter Griffiths

    Facet Publishing 2009; US$ 79.92

    With the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. This text helps in understanding users of the services - the what, why, where, when, how and who. more...

  • Envisioning Future Academic Library Servicesby Sue McKnight

    Facet Publishing 2010; US$ 79.92

    There are huge challenges facing the library and information science profession. Librarians need to be 'blended professionals' who can take their professional skills and experience, and adapt them to different business models and strategic challenges. This work intends to stimulate strategic and innovative thinking and questions the status quo. more...

  • Successful Enquiry Answering Every Timeby Tim Buckley Owen

    Facet Publishing 2012; US$ 63.92

    This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. more...

  • 50+ Library Services: Innovation in Actionby Diantha Dow Schull

    American Library Association 2013; US$ 44.00

    The wisdom and insight contained in this book can help make the library a center for positive aging. more...

  • Try Your Hand at Thisby Kathy MacMillan

    Scarecrow Press 2005; US$ 39.99

    This guide demonstrates everything from how to set up programming involving sign language for all ages, to dealing with and paying interpreters, and from publicizing programs to the public and within the deaf community, to evaluating and improving the library's sign language collection. Kathy MacMillan's impressive understanding and knowledge of the... more...

  • Implementing an Inclusive Staffing Model for Today's Reference Servicesby Julia K. Nims; Paula Storm; Robert Stevens

    Rowman & Littlefield Publishers 2013; US$ 64.99

    Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current... more...

  • The Reference Interview Todayby Dave Harmeyer

    Rowman & Littlefield Publishers 2014; US$ 44.99

    More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan?s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...