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Public services. Reference services

Most popular at the top

  • Reference Assessment and Evaluationby Tom Diamond; Mark Sanders

    Taylor and Francis 2013; US$ 30.00

    Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service... more...

  • Outreach Services in Academic and Special Librariesby Linda S Katz

    Taylor and Francis 2013; US$ 39.95

    Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library and meet the information needs of underserved or uninformed patrons. This extensive resource shows how to use outreach programs to reach out to specific library clientele, such as academic students,... more...

  • Reference Assessment and Evaluationby Tom Diamond; Mark Sanders

    Taylor and Francis 2013; US$ 60.00

    Innovation and the constant evolution of technology continually spur academic librarians to find superior ways to deliver high quality reference service to students, faculty, and researchers. Reference Assessment and Evaluation offers librarians and administrators a plethora of fresh ideas and methods to effectively assess and evaluate reference service... more...

  • Evolving Internet Reference Resourcesby Rita Pellen; William Miller

    Taylor and Francis 2013; US$ 64.95

    Evolving Internet Reference Resources provides both beginning and experienced researchers with a comprehensive overview of the key information sources available online in the humanities, sciences, and social sciences. This invaluable book is your guide to the best free and subscription-based Internet sites and services for 26 diverse subject areas,... more...

  • How to Give Your Users the LIS Services They Wantby Sheila Pantry; Peter Griffiths

    Facet Publishing 2009; US$ 79.92

    With the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. This text helps in understanding users of the services - the what, why, where, when, how and who. more...

  • Envisioning Future Academic Library Servicesby Sue McKnight

    Facet Publishing 2010; US$ 79.92

    There are huge challenges facing the library and information science profession. Librarians need to be 'blended professionals' who can take their professional skills and experience, and adapt them to different business models and strategic challenges. This work intends to stimulate strategic and innovative thinking and questions the status quo. more...

  • Successful Enquiry Answering Every Timeby Tim Buckley Owen

    Facet Publishing 2012; US$ 63.92

    This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. more...

  • Try Your Hand at Thisby Kathy MacMillan

    Scarecrow Press 2005; US$ 39.99

    This guide demonstrates everything from how to set up programming involving sign language for all ages, to dealing with and paying interpreters, and from publicizing programs to the public and within the deaf community, to evaluating and improving the library's sign language collection. Kathy MacMillan's impressive understanding and knowledge of the... more...

  • Not Your Ordinary Librarianby Ashanti White

    Elsevier Science 2012; US$ 80.00

    When you picture a librarian, what do you imagine? An old white woman with glasses and a prudish disposition? That is the image that many people conjure up when asked to picture a librarian; with 82 per cent of the professional force being female and the average age of a librarian at 45, coupled with popular stereotypical images, it is difficult to... more...

  • Libraries and Archivesby Tomas Lidman

    Elsevier Science 2012; US$ 65.00

    Libraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two... more...