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Public services. Reference services

Most popular at the top

  • Libraries and Archivesby Tomas Lidman

    Elsevier Science 2012; US$ 65.00

    Libraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two... more...

  • The Reference Interview Todayby Dave Harmeyer

    Rowman & Littlefield Publishers 2014; US$ 52.99

    More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan?s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually... more...

  • The Evaluation of Worldwide Digital Reference Services in Librariesby Jia Liu

    Elsevier Science 2007; US$ 70.00

    This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for... more...

  • Enabling End-Usersby Ann Poyner

    Elsevier Science 2005; US$ 70.00

    This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines... more...

  • Benutzungsdienste in Bibliothekenby Wilhelm Hilpert; Bertold Gillitzer; Sven Kuttner; Stephan Schwarz

    De Gruyter 2014; US$ 68.67

    This book examines modern library use, focusing on the needs of the customer. It covers the storage and presentation of classical holdings as well as digital media. It also addresses the general question of information competency and new options for delivering information. The advent of libraries on Web 1.0 and Web 2.0 platforms with regard... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...

  • Making the Library Accessible for Allby Jane Vincent

    Rowman & Littlefield Publishers 2014; US$ 64.99

    Accessibility is becoming an issue that libraries can no longer ignore. Making the Library Accessible for All provides a holistic guide to accessibility that addresses common issues and gives strategies for responding to unique situations. This book is a single-source guide relevant to all library functions that librarians can easily refer to... more...

  • Library Services for Adults in the 21st Centuryby Elsie Okobi

    ABC-CLIO 2013; US$ 60.00

    Develop the competencies needed to provide effective adult services in modern public libraries with this comprehensive guidebook. more...

  • Managing the Twenty-First Century Reference Departmentby Linda S Katz

    Taylor and Francis 2014; US$ 43.95

    Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients todayand tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas,... more...

  • Making Libraries Accessibleby Char Booth

    American Library Association 2014; Not Available

    In this issue of Library Technology Reports, editor Booth makes the case that that attention to the core principles of consistency, flexibility, and simplicity go hand in hand with libraries? commitments to open information and accessibility. more...