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Public services. Reference services

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  • Engaging First-Year Students in Meaningful Library Researchby Molly Flaspohler

    Elsevier Science 2011; US$ 80.00

    Aimed at teaching professionals working with first-year students at institutions of higher learning, this book provides practical advice and specific strategies for integrating contemporary information literacy competencies into courses intended for novice researchers. The book has two main goals - to discuss the necessity and value of incorporating... more...

  • Implementing an Inclusive Staffing Model for Today's Reference Servicesby Julia K. Nims; Paula Storm; Robert Stevens

    Rowman & Littlefield Publishers 2013; US$ 64.99

    Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current... more...

  • Numeric Data Services and Sources for the General Reference Librarianby Lynda Kellam; Katharin Peter

    Elsevier Science 2011; US$ 85.00

    The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau?s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries. Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries... more...

  • Enabling End-Usersby Ann Poyner

    Elsevier Science 2005; US$ 70.00

    This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines... more...

  • Instant Messaging Referenceby Rachel Bridgewater; Meryl Cole

    Elsevier Science 2008; US$ 70.00

    Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers... more...

  • Presentations for Librariansby Lee Hilyer

    Elsevier Science 2008; US$ 70.00

    Recent research on learning from multimedia presentations has indicated that the current way many people prepare their slide presentations may actually hinder learning. Considering the ubiquity of the PowerPoint presentation in business and in education, presenters should be concerned whether or not their audience members are effectively receiving... more...

  • Global Information Inequalitiesby Deborah Charbonneau

    Elsevier Science 2008; US$ 70.00

    The disparity in access to information is a worldwide phenomenon. Global Information Inequalities offers a captivating look into problems of information access across the world today. One of the unique strengths of the book is the use of examples of library initiatives from around the world to illustrate the range of possibilities for equitable access... more...

  • Keeping the User in Mindby Valeda Dent Goodman

    Elsevier Science 2009; US$ 85.00

    Keeping the User in Mind provides a practical down-to-earth look at instructional design and its uses in the academic library. Focus is given to teaching and measuring information literacy skills, and chapters also review the history of the field, providing an overview of some relevant technological innovations that might be a part of any library?s... more...

  • The Evaluation of Worldwide Digital Reference Services in Librariesby Jia Liu

    Elsevier Science 2007; US$ 70.00

    This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for... more...

  • A Sense of Controlby Christine Tilley

    Elsevier Science 2008; US$ 70.00

    This work develops a theoretical framework for a virtual community for people with long-term, severe mobility disabilities. It proposes strategies for implementing a virtual community model based on user information needs. The central theme to emerge from their narratives is how the use of information and communications technology (ICT) allows them... more...