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Public services. Reference services

Most popular at the top

  • Enabling End-Usersby Ann Poyner

    Elsevier Science 2005; US$ 70.00

    This introductory book suggests ways of approaching some of the problems library and information professionals face as they prepare to offer end user education or training through personal tuition. Advice is given about how to take stock of existing library and information services in relation to their place and value within organisations. It examines... more...

  • Instant Messaging Referenceby Rachel Bridgewater; Meryl Cole

    Elsevier Science 2008; US$ 70.00

    Virtual reference is a vital component in twenty-first century reference service and the time for debate over its virtues and necessity has passed. This book focuses on the practical implementation of instant messaging (IM), including privacy and security and its future potential. Targeting busy practitioners who are looking for comprehensive answers... more...

  • Training Library Patrons the Addie Wayby Debby Wegener

    Elsevier Science 2006; US$ 70.00

    This book takes an informal and in-depth look at the five steps of the ADDIE model - Analysis, Design, Development, Implementation and Evaluation ? as used in library training programmes. With hints and tips and practical advice from other trainers, the aims of the book are to (1) make the training of library patrons a simple task and (2) to show library... more...

  • Presentations for Librariansby Lee Hilyer

    Elsevier Science 2008; US$ 70.00

    Recent research on learning from multimedia presentations has indicated that the current way many people prepare their slide presentations may actually hinder learning. Considering the ubiquity of the PowerPoint presentation in business and in education, presenters should be concerned whether or not their audience members are effectively receiving... more...

  • Global Information Inequalitiesby Deborah Charbonneau

    Elsevier Science 2008; US$ 70.00

    The disparity in access to information is a worldwide phenomenon. Global Information Inequalities offers a captivating look into problems of information access across the world today. One of the unique strengths of the book is the use of examples of library initiatives from around the world to illustrate the range of possibilities for equitable access... more...

  • Keeping the User in Mindby Valeda Dent Goodman

    Elsevier Science 2009; US$ 85.00

    Keeping the User in Mind provides a practical down-to-earth look at instructional design and its uses in the academic library. Focus is given to teaching and measuring information literacy skills, and chapters also review the history of the field, providing an overview of some relevant technological innovations that might be a part of any library?s... more...

  • The Evaluation of Worldwide Digital Reference Services in Librariesby Jia Liu

    Elsevier Science 2007; US$ 70.00

    This book outlines and evaluates the digital reference services in libraries worldwide. The work is based on an international collaborative project between two groups from German and Chinese institutions, during which digital reference services provided by nearly 200 libraries all over the world were evaluated. The book also examines the reasons for... more...

  • Benutzungsdienste in Bibliothekenby Wilhelm Hilpert; Bertold Gillitzer; Sven Kuttner; Stephan Schwarz

    De Gruyter 2014; US$ 84.00

    This book examines modern library use, focusing on the needs of the customer. It covers the storage and presentation of classical holdings as well as digital media. It also addresses the general question of information competency and new options for delivering information. The advent of libraries on Web 1.0 and Web 2.0 platforms with regard... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...

  • Making the Library Accessible for Allby Jane Vincent

    Rowman & Littlefield Publishers 2014; US$ 64.99

    Accessibility is becoming an issue that libraries can no longer ignore. Making the Library Accessible for All provides a holistic guide to accessibility that addresses common issues and gives strategies for responding to unique situations. This book is a single-source guide relevant to all library functions that librarians can easily refer to... more...