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Public services. Reference services

Most popular at the top

  • Making Libraries Accessibleby Char Booth

    American Library Association 2014; US$ 34.00

    In this issue of Library Technology Reports, editor Booth makes the case that that attention to the core principles of consistency, flexibility, and simplicity go hand in hand with libraries? commitments to open information and accessibility. more...

  • Readers' Advisory Service in North American Public Libraries, 1870-2005by Juris Dilevko; Candice F. C. Magowan

    McFarland & Company, Inc., Publishers 2007; US$ 49.95

    Beginning in the early 1980s, readers' advisory services were a widely discussed topic in North American public libraries. By 2005, almost every public library in the United States and Canada offered some form of readers' advisory service. The services offered have changed significantly, in ways perhaps disadvantageous to adult North American... more...

  • Curriculum-Based Library Instructionby Amy Blevins; Megan Inman

    Rowman & Littlefield Publishers 2014; US$ 54.99

    Curriculum-Based Library Instruction: From Cultivating Faculty Relationships to Assessment highlights the movement beyond one-shot instruction sessions, specifically focusing on situations where academic librarians have developed curriculum based sessions and/or become involved in curriculum committees. more...

  • Papers from the 10th Northumbria Conferenceby J. Stephen Town

    Emerald Group Publishing Limited 2014; US$ 199.00

    The Northumbria International Conference on Performance Measurement in Libraries and Information Services has a historic relationship with the Performance Measurement and Metrics journal, and it is pleasing to continue the association with this new ebook, which celebrates both the international and local dimensions of the conference. more...

  • Not Your Ordinary Librarianby Ashanti White

    Elsevier Science 2012; US$ 80.00

    When you picture a librarian, what do you imagine? An old white woman with glasses and a prudish disposition? That is the image that many people conjure up when asked to picture a librarian; with 82 per cent of the professional force being female and the average age of a librarian at 45, coupled with popular stereotypical images, it is difficult to... more...

  • Libraries and Archivesby Tomas Lidman

    Elsevier Science 2012; US$ 65.00

    Libraries and Archives analyses the facts and arguments behind an increasing debate as to what extent libraries and archives are fulfilling the same missions. Despite the fact that they have different legal statuses, legal frameworks, and the work-flow looks very different, some politicians and bureaucrats think that there is much to gain if the two... more...

  • Engaging First-Year Students in Meaningful Library Researchby Molly Flaspohler

    Elsevier Science 2011; US$ 80.00

    Aimed at teaching professionals working with first-year students at institutions of higher learning, this book provides practical advice and specific strategies for integrating contemporary information literacy competencies into courses intended for novice researchers. The book has two main goals - to discuss the necessity and value of incorporating... more...

  • Numeric Data Services and Sources for the General Reference Librarianby Lynda Kellam; Katharin Peter

    Elsevier Science 2011; US$ 85.00

    The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau?s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries. Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries... more...

  • Customer Careby Pat Gannon-Leary; Michael McCarthy

    Elsevier Science 2010; US$ 85.00

    Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. Dual use ? reference... more...

  • New Directions in Referenceby Bryon D. Anderson

    Taylor and Francis 2012; US$ 54.95

    Design and deliver traditional reference services in new and innovative ways Librarians work in an environment of constant change created by new technology, budget restraints, inflationary costs, and rising user expectations. New Directions in Reference examines how they can use new and innovative methods to design and deliver traditional reference... more...