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  • Curriculum-Based Library Instructionby Amy Blevins; Megan Inman

    Rowman & Littlefield Publishers 2014; US$ 54.99

    Curriculum-Based Library Instruction: From Cultivating Faculty Relationships to Assessment highlights the movement beyond one-shot instruction sessions, specifically focusing on situations where academic librarians have developed curriculum based sessions and/or become involved in curriculum committees. more...

  • Dealing with an International Clientele: Communications, Diplomacy and Etiquetteby Meri Meredith

    De Gruyter 2005; US$ 168.00

    This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and... more...

  • National Bibliographies in the Digital Age: Guidance and New Directionsby Maja ?umer

    De Gruyter 2009; US$ 105.00

    The changes brought about by the World Wide Web and the explosion of electronic media have called into question many of the assumptions on which national bibliographies have been founded. The need was growing of a route map to navigate through unchartes territories. After a preparation period of several years, IFLA´s Bibliography Section endorsed this... more...

  • Erfolgreiche Kommunikation mit Kunden in der Bibliothekby Christiane Brockerhoff

    De Gruyter Saur 2012; US$ 77.00

    This book is a complete guide to the entire range of communication situations between library staff and users, including initial contact, the reference interview, training situations, conflict situations, complaints, and user orientation. Each chapter begins with a specific example that serves as the basis for the analysis of a problem situation. Extensive... more...

  • Numeric Data Services and Sources for the General Reference Librarianby Lynda Kellam; Katharin Peter

    Elsevier Science 2011; US$ 85.00

    The proliferation of online access to social science statistical and numeric data sources, such as the U.S. Census Bureau?s American Fact Finder, has lead to an increased interest in supporting these sources in academic libraries. Many large libraries have been able to devote staff to data services for years, and recently smaller academic libraries... more...

  • Customer Careby Pat Gannon-Leary; Michael McCarthy

    Elsevier Science 2010; US$ 85.00

    Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. Dual use ? reference... more...

  • Finding Information in Science, Technology and Medicineby Jill Lambert; Peter A. Lambert

    Taylor and Francis 2004; US$ 94.95

    A practical guide to the basic structure of STM information, describing in simple terms, with examples, how to locate what you need. Coverage includes: * How information is communicated * Beginning a search * Using bibliographic databases * Using the web for information * Obtaining and organising information * Keeping up to date * Future developments... more...

  • Using The Biological Literatureby Elisabeth B. Davis; Diane Schmidt

    Taylor and Francis 2001; US$ 125.95

    "Provides an in-depth review of current print and electronic tools for research in numerous disciplines of biology, including dictionaries and encyclopedias, method guides, handbooks, on-line directories, and periodicals. Directs readers to an associated Web page that maintains the URLs and annotations of all major Inernet resources discussed in this... more...

  • Unlv Librariesby Brad Eden

    Emerald Group Publishing Limited 2005; US$ 199.00

    Part 1 if a two-volume on Lied Library at the University of Nevada, Las Vegas that focuses on major changes, new services, and technology issues four years after the opening of the new main library. Features a graphical timeline of events, and articles on post-construction thoughts, website redesign, organizational change, the automated storage and... more...

  • Accessibility Of Web-based Information Resources For People With Disabilities - Pt2by Axel Schmetzke

    Emerald Group Publishing Limited 2002; US$ 199.00

    The previous special-theme issue of Library Hi Tech (Vol. 20 No. 2) focused mainly on a variety of specific information resources commonly provided by libraries: . online catalogs; . electronic indexes and databases; . e-journals; and . more...