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Public services. Reference services

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  • Outreach Services in Academic and Special Librariesby Linda S Katz

    Taylor and Francis 2013; US$ 39.95

    Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and... more...

  • Evolving Internet Reference Resourcesby Rita Pellen; William Miller

    Taylor and Francis 2013; US$ 64.95

    Save time and avoid trouble as you search the Internet for reliable resources Evolving Internet Reference Resources provides both beginning and experienced researchers with a comprehensive overview of the key information sources available online in the humanities, sciences, and social sciences. This invaluable book is your guide to the best free and... more...

  • Erfolgreiche Kommunikation mit Kunden in der Bibliothekby Christiane Brockerhoff

    De Gruyter 2012; US$ 77.00

    This book is a complete guide to the entire range of communication situations between library staff and users, including initial contact, the reference interview, training situations, conflict situations, complaints, and user orientation. Each chapter begins with a specific example that serves as the basis for the analysis of a problem... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...

  • Try Your Hand at Thisby Kathy MacMillan

    Scarecrow Press 2005; US$ 39.99

    This guide demonstrates everything from how to set up programming involving sign language for all ages, to dealing with and paying interpreters, and from publicizing programs to the public and within the deaf community, to evaluating and improving the library's sign language collection. Kathy MacMillan's impressive understanding and knowledge of the... more...

  • Benutzungsdienste in Bibliothekenby Wilhelm Hilpert; Bertold Gillitzer; Sven Kuttner; Stephan Schwarz

    De Gruyter 2014; US$ 84.00

    This book examines modern library use, focusing on the needs of the customer. It covers the storage and presentation of classical holdings as well as digital media. It also addresses the general question of information competency and new options for delivering information. The advent of libraries on Web 1.0 and Web 2.0 platforms with regard... more...

  • Using The Biological Literatureby Elisabeth B. Davis; Diane Schmidt

    Taylor and Francis 2001; US$ 125.95

    "Provides an in-depth review of current print and electronic tools for research in numerous disciplines of biology, including dictionaries and encyclopedias, method guides, handbooks, on-line directories, and periodicals. Directs readers to an associated Web page that maintains the URLs and annotations of all major Inernet resources discussed in this... more...

  • Accessibility Of Web-based Information Resources For People With Disabilities - Pt2by Axel Schmetzke

    Emerald Group Publishing Limited 2002; US$ 199.00

    The previous special-theme issue of Library Hi Tech (Vol. 20 No. 2) focused mainly on a variety of specific information resources commonly provided by libraries: . online catalogs; . electronic indexes and databases; . e-journals; and . more...

  • Unlv Librariesby Brad Eden

    Emerald Group Publishing Limited 2005; US$ 199.00

    Part 1 if a two-volume on Lied Library at the University of Nevada, Las Vegas that focuses on major changes, new services, and technology issues four years after the opening of the new main library. Features a graphical timeline of events, and articles on post-construction thoughts, website redesign, organizational change, the automated storage and... more...

  • Management innovation and library services, part 1, Volume 27, Issue 6\7by Emerald

    Emerald Group Publishing Limited 2006; US$ 199.00

    The first of two e-books comprising selected papers from the 3rd Shanghai International Library Forum (2006). Covers subjects such as marketing , strategic planning , HRD and corporate culture. more...