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Public services. Reference services

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  • Small Business and the Public Libraryby Luise Weiss; Sophia Serlis-McPhillips

    ALA Editions 2011; US$ 44.00

    Aligning with current difficult economic times, this book helps libraries assist users entering or already involved in the small business community more...

  • Steuerung Virtueller Communitiesby Stefan Stieglitz; Prof. Dr. Christoph Lattemann; Dr. Jörg Walter

    Gabler Verlag 2009; US$ 50.19

    Stefan Stieglitz entwickelt einen Ordnungsrahmen, der einen systematischen Aufbau, Betrieb und insbesondere eine Steuerung Virtueller Communities ermöglicht. Dazu analysiert er Strukturen und Funktionsweisen in Open Source-Projekten und identifiziert Steuerungsinstrumente, die er auf andere Typen Virtueller Communities überträgt. Basierend auf empirischen... more...

  • Literacy: A Way Out for At-Risk Youthby Jennifer Sweeney

    ABC-CLIO 2011; US$ 40.00

    The facts regarding juvenile corrections are grim. In California alone, 13,000 youth are housed as wards of the state. Rearrest rates for young people in detention and correction facilities range from 77 to 90 percent. The good news is youth corrections librarianship has the potential to improve the situation. This book fills a gap in the literature... more...

  • Cooperative Referenceby Linda S Katz

    Taylor and Francis 2012; US$ 65.95

    Expert advice for more effective teamwork in the library! Cooperative Reference: Social Interaction in the Workplace addresses the need for reference librarians to work together to keep the system running smoothly. This book explores the various means of developing social professionalism, collaborating on projects, and combining forces with other... more...

  • Assessing Reference and User Services in a Digital Ageby Eric Novotny

    Taylor and Francis 2013; US$ 40.95

    Effectively assess whether any library is making good use of the reference/user service resources available today Libraries need to develop standards by which they can assess their individual performances in a larger context, and Assessing Reference and User Services in a Digital Age makes significant contributions to this ongoing discussion. The... more...

  • Reference Librarianshipby Peter Sprenkle; Charles R Anderson

    Taylor and Francis 2013; US$ 36.95

    A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the ?trenches? at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction?no matter how mundane or absurd?to... more...

  • Libraries Without Walls 5by Peter Brophy; Shelagh Fisher; Jenny Craven

    Facet Publishing 2004; US$ 95.92

    The delivery of library services to users based at a distance from the physical library is a topic of growing interest around the world. To address the issue, this book brings together the papers from the fifth Libraries Without Walls Conference. more...

  • Libraries Without Walls 6by Peter Brophy; Jenny Craven; Margaret Markland

    Facet Publishing 2006; US$ 95.92

    From their beginnings in 1995, the Libraries Without Walls conferences have made a major change in the practice of librarianship. Drawn from the sixth Libraries Without Walls Conference, this book aims at assisting educational specialists and course developers in increasing their understanding of importance of information in the learning process. more...

  • Supporting Research Studentsby Barbara Allan

    Facet Publishing 2009; US$ 91.22

    Offers guidance to enable library and information science professionals to support the specialist needs of research students effectively. This book covers such key areas as: research and the research process; the research student's experience; research skills training; introduction to research communities; and, professional development. more...

  • Digital versus Non-Digital Referenceby Linda S Katz

    Taylor and Francis 2013; US$ 49.95

    Compare and contrast library reference models and more consumer-oriented models! Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn Westproprietor of and the hippest... more...