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Public services. Reference services

  • Reference Services and Mediaby Linda S Katz

    Taylor and Francis 2014; US$ 76.95

    Get the most out of your reference information systems and technology! Reference Services and Media meets the information challenges that overwhelm and assist us today with computerization, electronics, and telecommunications changes in the reference services of our libraries. As a professional in the library science field, you will discover innovative... more...

  • Improving Internet Reference Services to Distance Learnersby Rita Pellen; William Miller

    Taylor and Francis 2014; US$ 43.95

    In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have... more...

  • Managing the Twenty-First Century Reference Departmentby Linda S Katz

    Taylor and Francis 2014; US$ 43.95

    Learn the skills needed to update and manage a reference department that efficiently meets the needs of clients today—and tomorrow! Managing the Twenty-First Century Reference Department: Challenges and Prospects provides librarians with the knowledge and skills they need to manage an effective reference service. Full of useful and practical ideas,... more...

  • Selbstbehauptung-Anpassung-Gleichschaltung-Verstrickungby Klaus G. Saur; Martin Hollender

    Vittorio Klostermann 2014; US$ 233.30

    Die Konferenz "Selbstbehauptung - Anpassung - Gleichschaltung - Verstrickung", die an der Staatsbibliothek zu Berlin - Preußischer Kulturbesitz am 30. Januar 2012 aus Anlass des 80. Jahrestags der NS-Machtübernahme stattfand, beleuchtete die Geschichte der Preußischen Staatsbibliothek in den Jahren 1933 bis 1945. Dieser Band dokumentiert... more...

  • Making the Library Accessible for Allby Jane Vincent

    Rowman & Littlefield Publishers 2014; US$ 64.99

    Accessibility is becoming an issue that libraries can no longer ignore. Making the Library Accessible for All provides a holistic guide to accessibility that addresses common issues and gives strategies for responding to unique situations. This book is a single-source guide relevant to all library functions that librarians can easily refer to... more...

  • Exploring New Roles for Librariansby Lisa Federer

    Morgan & Claypool Publishers 2014; US$ 25.00

    Librarians have been providing support to researchers for many years, typically with a focus on responding to researchers? needs for access to the existing literature. However, librarians? skills and expertise make them uniquely suited to provide a wide range of assistance to researchers across the entire research process, from conception of the research... more...

  • The Reference Interview Todayby Dave Harmeyer

    Rowman & Littlefield Publishers 2014; US$ 44.99

    More an art than a science, the reference interview requires not only knowing a specific set of skills, but also how to apply those skills in an ever-changing world. Built around timeless service principles including Ranganathan?s Five Laws, The Reference Interview Today: Negotiating and Answering Questions Face to Face, on the Phone, and Virtually... more...

  • Library Youth Outreachby Kerol Harrod; Carol Smallwood

    McFarland & Company, Inc., Publishers 2014; US$ 55.00

    Library outreach to young people and their families may not come naturally to everyone, but the good news is that this book provides a wide variety of ways to get started. With tightened library budgets the norm, librarians run the risk of cutting back so much that they isolate themselves from their patrons and their communities. This doesn't have... more...

  • Making Libraries Accessibleby Char Booth

    American Library Association 2014; US$ 34.00

    In this issue of Library Technology Reports, editor Booth makes the case that that attention to the core principles of consistency, flexibility, and simplicity go hand in hand with libraries? commitments to open information and accessibility. more...

  • LGBT People and the UK Cultural Sectorby John Vincent

    Ashgate Publishing Ltd 2014; US$ 89.95

    This book examines the complex and conflicting relationships between LGBT people and our cultural and heritage organisations. To set the work of libraries, museums and archives in context, Vincent traces the development of LGBT rights in the UK. He goes on to examine some of the reasons for hostility and hatred against this minority group and critically... more...