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  • Reciprocity within organizations, Volume 35, Issue 5by Karin Sanders; Birgit Schyns

    Emerald Publishing Limited 2006; US$ 199.00

    In this e-book attitudinal and behavioural employees' outcomes are examined as a characteristic of relationships based on reciprocity, rather than a characteristic of employees. This e-book focuses on reciprocity within relationships to explain trust, conflict and co-operative behaviour within organizations. more...

  • Facilitating Organizational Learning & KM, Volume 13, Issue 6by Peter A.C. Smith

    Emerald Publishing Limited 2006; US$ 199.00

    The papers explore issues such as the ‘learning by doing’ capability of the operations function of the trans-national; analysis of inter- and intra-knowledge flow transfers in trans-nationals; strategic variables in knowledge flow transfer and achieving competitive advantage; the effect of ‘trust’ on knowledge sharing and alternative social capital... more...

  • Managing Changeby Emerald Group

    Emerald Publishing Limited 2005; US$ 100.00

    A report published by ProSci Learning Centers ( revealed that more than 50 per cent of survey participants had implemented dramatic process change, more than 90 per cent implemented process changes that crossed departmental boundaries and almost 50 per cent expect the change to impact their entire enterprise. more...

  • Managing Diversityby Emerald Group

    Emerald Publishing Limited 2005; US$ 100.00

    As businesses increasingly diversify out of their domestic markets and into a global arena, the importance of building effective relationships across cultural barriers becomes ever more apparent. Do the majority of managers, however, have the skills to develop these relationships with others whose attitudes and behaviour differ significantly from their... more...

  • Romania: Untapped Intellectual and Spiritual Capitalby Gerald W. Ramey

    Emerald Publishing Limited 2006; US$ 199.00

    This e-book is an effort to explore the excitement of Romania moving into the future. Despite the futility of daily living that constant oppression creates, there are so many Romanians from several generations that have the faith, the creativity and skills to move forward. more...

  • Appreciative Inquiry and Knowledge Managementby T. Thatchenkery; D. Chowdhry

    Edward Elgar Publishing 2007; US$ 40.00

    ‘ASKing (Appreciative Sharing of Knowledge) is at the heart of this comprehensive, compelling, and cutting edge guide to appreciative knowing and innovation. The authors have really managed to push the “appreciative envelope” here. They’ve taken well-known appreciative inquiry frameworks and methods, effectively improved on them, and extended them... more...

  • Chaordic systems thinking for learning organisationsby Frans M. van Eijnatten; Goran D. Putnik

    Emerald Publishing Limited 2004; US$ 199.00

    The European Chaos and Complexity in Organizations Network (ECCON) held its Third Annual Meeting in Guimara˜es, Portugal, June 2003, at the very same spot where the First Business Excellence conference was organized. As an outcome of that meeting, this TLO special brings together six ECCON members around the theme of ‘‘Chaordic Systems Thinking’’ (CST),... more...

  • Management of quality and innovation in a changing business environmentby Mile Terziovski

    Emerald Publishing Limited 2004; US$ 199.00

    The focus on organisational excellence in the first instance must be excellence, defined by The Australian Concise Oxford Dictionary as “surpassing merit; thing in which persons etc. excel,” where to excel is to “be superior”. To be excellent one must exceed the existing, to “do more than is warranted by, go beyond the limit set by . . . surpass.”... more...

  • The end of the end of good work? Work organization or lean production in the Volvo organizationby Terry Wallace

    Emerald Publishing Limited 2004; US$ 199.00

    In recent years, assembly lines have been reintroduced in the Swedish automotive industry and, in many cases, have replaced those so-called alternative assembly systems which had their roots in the 1970s. This paper reviews and evaluates some explicit reasons given for the return to the assembly line. It also considers whether the decisions to replace... more...

  • The micro-foundations of organizational trustby Guido Mollering; Reinhard Bachmann; Soo Hee Lee

    Emerald Publishing Limited 2004; US$ 199.00

    This paper gives an overview of major issues in trust research, identifying common foundations and multiple constellations of organizational trust. In doing so, the paper also addresses important implications of theory development and empirical research. First, it provides a historical sketch of different approaches to understanding the phenomenon... more...